EV Connect User Reviews

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  • EV Connect

    Always space and reasonable price. Access with phone means you can charge when you lose your card.
  • More than a 2step

    Love the fast charger, but it takes a few attempts to get started. At the bottom of your app if you have it. Theres a continue button that only shows half a button. This causes you miss the start procedure leading you to think your not connecting properly. It’s not me, it’s you type of thing.
    Great if you don’t have this problem.
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  • Poor product with poor service

    Today, I went to three different stations. All didn’t work or had an issue. Customer service was pretty bad.

    Charging is over priced for low KW. Would be faster to charge it in a wall at home. Will make the drive to a proper Tesla charger moving forward and removing the app. We own 12 gas stations in the tri-state area. We considered reaching out to these guys to put them in our stations but trying them out today it was ridiculous. You guys, just go direct to Tesla.

    Just a waste.
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  • Subpar app , compliant junk charger

    The app is ok but it seems sloppy and thrown together, the button to pick the payment is so far down on the bottom I can only see about the top 2% of the button and there is no way to scroll down to show it at least on my iPhone 12 so you are stuck trying to press a 0.5mm line of a button I can barley activate it by holding my finger on the bottom edge of the screen of my phone.

    The tritium charger it’s self was broke for over 9 months and now that it has been “fixed” it half works. Sadly you can only charge through the app , You can not use the payment hub or buttons on the charger it’s self it throughs error codes if you try, and like I mentioned the app it’s self is sloppy and not user friendly

    Over all not a very good product or service I would avoid if possible I prefer ChargePoint
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  • Awesome love saving the gasoline

    He’s charging stations great! They can charge my car in about 45 minutesWhile I work out. So far they are free so you can’t beat that!
  • Great charging app

    I use the charging station at Belmont Lake State Park. Within less than a minute, the car is charging with this app. While the car is charging, I walk around the park. It’s a great way to pass the time and get some exercise at the same time.
  • It just works!

    Connects quickly and easily. App works well also … overall a great charging option. Thanks
  • Accurate and responsive

    The available charging stations are accurate. When reported an issues with a charger, it was very responsive and fixed it in a timely fashion. It is very helpful using this app in daily driving of EV.
  • Great, IF it works

    This site has been very temperamental. It didn’t work on several days. My calls to tech support were useless. They took up a lot of my time, but couldn’t fix anything.
    It was extremely inconvenient and a major annoyance, which ruined several days, staying at this hotel.
  • Plug In and Cross Your Fingers

    I use the chargers at a County-run parking lot at a train station. Plugging in and starting the charging is rarely a problem. However, not all the chargers work all of the time. And it’s not always the same ones that have the issues. The problem is that the chargers start but after only five or ten minutes they shut off, by which time you’re on the train or the train is about to come in and there’s nothing to do about it. Trying to restart charging remotely doesn’t work and, if customer service gets back to you, it’s weeks later.
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