TCP Humanity User Reviews

TCP Humanity

Humanity.com Inc.

Business

Productivity

Reviews Summary

Positive highlights

🗓️

This app hasEasy to manage schedules and shifts

🔔

This app hasHelpful shift reminders and notifications

📞

This app hasConvenient communication with co-workers

🕰️

This app hasAccurate time tracking and clock-in/out

🔍

This app hasClear visibility of who is working when

Negative highlights

⚠️

This app hasUnreliable notifications and shift updates

🔒

This app hasConcerns about data privacy and access control

💰

This app hasExpensive for smaller businesses

📱

This app hasLimited functionality on mobile app compared to desktop

🤖

This app hasIssues with app detecting 'jailbroken' devices

Top reviews

Most RecentHighest RatedLowest Rated

Amazing App

It’s the most amazing app have ever come across, the reminder for my upcoming shifts is top-notch.

Olatomide17

a year ago

Something ruined this app

This app used to be so great, but now as a scheduler I can’t even schedule on the app. I have to use a laptop or desk top computer to make any changes to the schedule. I don’t carry a laptop with me. Why did this change? It’s so inconvenient. Whatever changes you made on this app ruined the experience for me and made my job harder.

Show less

jjilp

a year ago

Response from developer

Hi there! Sorry to hear about your experience. We have not made recent changes to the scheduling functionality on mobile. What you might have experienced was a bug related to scheduling that is addressed in v 3.10.4. In case you experience issues with the newest version, please get in touch with our support team: support@humanity.com. Thank you!

Where did the notifications button go

It’s missing

Chippy7711

a year ago

Great scheduling app

Not to over exaggerate. But this app is great for everything you would need for work scheduling at your work place: mainly checking schedules and booking off time. Schedule is shown week by week on the home page. Calendar page is simply but shows your days on and off with a blue dot. Booking off is as easy as clicking on the day on the month and selecting time frame of the day or all day. App notifies for new shifts, removed shifts or approved time off.

Show less

JJ#626

a year ago

Used to be good

I use this for work. The new update won’t let me see who’s working now and I can’t see when my manager is working at all. This new update has taken away helpful features.

Miss.Coral

a year ago

Impossible to cancel

The app is good but once you have made an account, it’s very difficult to cancel.
There is no option or way of cancelling online at all so you need to contact them directly, then wait for another person to contact you - during this time if you are billed; they don’t care and won’t refund you.

I had been using humanity for 2 years and when I needed to cancel, i had to contact someone from support, who then had to connect me with someone 24 hours later; during this 24 hours I was billed again $152

When someone finally spoke to me, they said
My account will be ‘ locked ‘ after 30 days
And I can’t get a refund for the amount taken out because I didn’t give them 30 days notice

Then the person had the audacity to ask me if I’d like to keep humanity for a cheaper price -
I have spent over $1000 on this app and they could not even process a cancellation request or close my account when asked.

If you are a small business owner do not bother with this app, the people behind it do not have any understanding on how to manage small business clients

Show less

Sarahfaye142

2 years ago

Response from developer

Hi there! Sorry to hear about the inconvenience. The cancellation terms for Humanity require that a customer cancels 30 days prior to their renewal date (Termination clauses 10 through 12). In case you want for someone from our CSM team to reach out to you regarding this matter, please share your contact information with support@humanity.com or get in touch with your CSM at 331.249.3836. Thanks!

Little deceiving, it’s a 30 free trial

Don’t usually write reviews, however I find it deceiving to put a listing on the App Store as free when it’s only a free trial and you do not list any pricing. Heck I had to dig on their website to still find NO prices but you need to call. Now I know this is a new trend with SAAS it seems recently, but it seems dishonest if you can’t be upfront on pricing then what else is hidden in the fine print. Software seems decent for what is needed on our end, but will look else where. Not into phone calls everyday from sales people on an app that appeared to be free but way down in the description mentions briefly about being a 30 day trial. This is the whole point of the App Store having both paid and free categories and a free trial isn’t a free app.

Show less

Rynsvt

2 years ago

Your life will become a nightmare

Welcome in a world of enslavement, useless notifications all the time, new tasks you didn't need to do previously.
Cherry on the cake, this app doen't work with a well secured phone, that mean you have to disable your global protection to access it.
Well done The world is worse now.

Un fan de plus

2 years ago

Response from developer

Hi there and thank you for your feedback! We value the time you took to point out pain points in your journey with Humanity Mobile app. There is a way to disable notifications that you don't want to receive. In case you need help with this, please contact our support (support@humanity.com). Hope this will help improve your experience with the app.

Easy to use and glad to have

I use this app to manage a small company of about 10 employees. They have done a lot in their recent updates to manipulate the scheduling system for the better and I’m all for it. Being that I make all the schedules for the company that I manage having something as paramount as this app and site is crucial to be able to let my people know when they are working. I do have to say that for whatever reason none of my workers get notified when the schedule gets posted or changed and that’s something that needs to get fixed. When that gets fixed I’ll update to five stars I have no other complaints.

Show less

Bourneplayer69 (Xbox Gamertag)

2 years ago

Response from developer

Hi there! Thank you so much for your feedback we highly appreciate it! Our goal is to make WF management easier for our customers! Based on the user name provided in this comment, we cannot look into this specific case. That being said, I would like to ask you to please send us an email at support@humanity.com where our support team will help resolve the issue.

The goodness of this app

Well build and very sensitive to operate
Sometimes one you can clock in which
Is amazing also you can see your old
Clocking when you need them
Great app for 21st century

Zabroka