Honor CU Mobile User Reviews

Honor Credit Union

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Downloading new app!

Trying to keep and use this app for
Mobile banking but it is far and away not the best app!
I live in Florida and had someone, from Honor, tell me the word “Finance” appears under the app “because it is a banking institution?”
How devaluing my intelligence?! Not very helpful!!!

Projeweler

2 months ago

Response from developer

Projeweler, we're sorry to see this review. We'd love to hear your feedback! Please give us a call at 800.442.2800 to further discuss your experience with our team and our app.

App opens fine but can’t do any functions

The app opens fine and allows you to see bank information on the first page but if you try to transfer, click on your account details, look for ach deposits it won’t let you go past the first page of your summary. Been doing this for the past few weeks. Up until then it functioned properly all the time. I keep having to delete the app off my phone and reinstall it. It will work the first couple of times maybe then back to the same problem. And it’s not my WiFi. I’ve tried it with and without and the same problem exists. Just better to not use the app until this gets fixed.

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bbdjsnkslianageksn

8 months ago

Response from developer

Hi bbdjsnkslianageksn, We're sorry to hear you're having this issue. We're constantly working to improve the experience of our app. We'll be sure to pass this feedback along to our vendor. If you have any further questions or need help please give us a call at 800.442.2800. Thanks for being a member!

Do Not Recommend

Honor Credit Union is a joke… They charge you a $10 fee to post your deposit early.

Burrzi

8 months ago

Response from developer

Hi Burrzi, We're sorry to hear you feel this way. We understand that paying this small fee may be an inconvenience to some members. We'd like the opportunity to further discuss this with you. Please give us a call at 800.442.2800. Thanks for being a member!

CRAP Terrible mobile check Deposit system

Online check deposit is CRAP it says most checks posted in minutes and thats a complete LIE. I have had to wait three or four days for checks to clear and sometime I have to call the bank or go into the bank because it has taken a check that long to deposit. I would advice using another bank/credit union if you decide to Mobile deposit checks.

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the slot guy

10 months ago

Horrible update

Worked perfectly before update, now I can only manage my card sometimes. Most of the time it’s telling me there’s a problem with loading on my app wish the update never occurred

Smh157

a year ago

Response from developer

Hello, Sorry for our delayed response. We recently launched a new card control update within our mobile app and we continue to work out some issues as they arise. We apologize for any inconvenience this has caused. You can always give us a call at 800.442.2800 for assistance with your cards. Thanks for being a member!

PLEASE UPDATE SO I CAN UPDATE MY CARD.

I’ve been using this app for 3 years and have not had an issue. I got a new iPhone 14 and it made me update the app. Now I can’t unlock/lock my card it just pops up as an error. Please fix this!

@famous_kenna

a year ago

Stuck at home

This app has worked great for over a year. However, I just used the previous version of this app to lock my credit card. Then installed the latest version of HonorCU on a new iPhone 15. When selecting ‘Manage my cards’, the app displays “Loading…” for a few seconds, then displays a popup - ‘An error has occurred’. I can’t unlock my cards! This happens on two different phones.

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Ahammer4U

a year ago

Response from developer

Hello, Sorry for the delayed reply. We're sorry to hear you are having trouble managing your cards on the app. We recently upgraded our card management tool and have been working to fix bugs as they pop up. Please give us a call at 800.442.2800 so we can better understand your situation and help you. We apologize for the inconvenience. Thanks for being a member!

Honor credit union

Best bank i have ever gone through. Amazing customer service and alway get what i need done. They have never missed a beat. Honored too say i bank through honor.

jessiestanley

2 years ago

Response from developer

Hi Jessie, Thank you for your 5-star review! We're glad to hear that we are always able to help you. Thanks for being a member!

App functions

Majority of my functions work fine, but the mobile deposit seems to not be working. I selected what account then put in check amount but it doesn’t let me continue. Am I missing something?

J-Bird👽

3 years ago

Response from developer

Hi J-Bird, We apologize for the delayed response. We're sorry to hear you're having issues with mobile deposit. We'd love to hear a little more about what might be causing the problem. Can you give us a call when you have a chance at 800.442.2800? Thanks for being a member!

All errors now

Ever since the update the app is completely unusable. It either says it isn’t allowed or it says that I blocked the action in some settings I’ve never seen before. I’m so tired of Honor. It took forever for them to get the app to be actually useful and now it’s gone on one foul swoop.

alternativechic

3 years ago

Response from developer

Hi alternativechic, We're sorry to hear you're having difficulties with our app. To better understand the issue and what settings might be causing it, could you give us a call at 800.442.2800 at your earliest convenience? Thanks!