Honor CU Mobile User Reviews

Honor CU Mobile

Honor Credit Union

Finance

Top reviews

Most RecentHighest RatedLowest Rated

Get bugs out

I have to go to the app store each time I wish to use it. It will not download to my iPhone. What’s going on?

catmancando

7 years ago

Response from developer

Thanks for reaching out! Are you still experiencing issues with the app failing to install on your device? To our knowledge, we haven't had any other users reach out with this issue. There could be a variety of reasons why, but to confirm, does your device have sufficient memory space to complete the install? If you're still having issues, please do not hesitate to reach out to us at 800.442.2800. Thanks!

No TouchID Support

Edit 2/16/2018: Yay we have Touch ID support! So it's definitely made a lot of progress and I absolutely appreciate it. It's still not entirely worthy of a full 5-stars as the UI has a long way to go to be fully competitive with other financial institutions, but I'm hoping this is the start of getting there.

Original review: I was really hoping that with the new app it would include TouchID support. It's really inconvenient when trying to keep accounts secure with encrypted passwords via 1Password and LastPass and forced to have to keep going back and forth between apps then copy/paste. Seeing as how long Apple Pay took to get implemented, I can only imagine how long it will take to make this a more feasible app.

Show less

gingerfloofs

7 years ago

Recent Enhancements

I LOVED seeing the recent enhancements you made to the app like fingerprint and facial recognition logins. This replaces a slow, clunky login process with a fast and much more convenient method.

nspringer09

7 years ago

Response from developer

Thanks for the review! We're glad to see you're enjoying our recent biometric enhancement to the mobile app! If you're looking for anything else in a banking mobile app, please do not hesitate to reach out!

Still awaiting Touch ID

This app would get a five star review if it had Touch ID enabled. Having to input three different security checks is quite cumbersome and inconvenient.

ljstep

7 years ago

Response from developer

Thanks for the review! We have great news, we have Touch ID and more coming very, very soon! If there's anything else that you're looking for as an improvement within our mobile app, please do not hesitate to reach out!

Need paste option

Please add the ability to paste in the password field for use with password storage apps. Otherwise looking good.

Update 3/24/17: still no ability to paste a password, which therefore encourages one to use a simple, easy to type password. Not good.

No fingerprint authentication. Not good.

No ability to change anything in the Settings menu. Not good.

Must re-enroll to utilize the deposit function.

Disappointed.

September 2017:

Ok, they finally added the ability to paste into the password field. Still no fingerprint identification. And now facial recognition is the latest generation, which means this app is now 2 generations behind current access technology.

Once you get in, the app works well enough for me.

Show less

Feedingcannibal

7 years ago

Does not work more often than does

The old app worked without a problem. This one tells me that service is down more often than working! I work long hours and want to use this to deposit checks but can't. It's ridiculous! Go back to the old one!!

mom2sami

7 years ago

Response from developer

We're sorry to hear that you were having issues surrounding our new mobile app. We understand that it has been awhile, but want to make sure that you're not still encountering these problems. While we certainly hope not, if you are, please call/text our Member Solutions Center at 800.442.2800.

Can't make remote deposit now

Remote deposit does not work now. Randomly resets back to home page when trying to deposit.

30pointer

8 years ago

Response from developer

We're sorry to hear that you were having issues surrounding our new mobile app and it's remote deposit feature. We understand that it has been awhile, but want to make sure that you're not still encountering these problems. While we certainly hope not, if you are, please call/text our Member Solutions Center at 800.442.2800.

Bad

Bad app. Controls not at all similar to previous application. Does not rotate to landscape. Have to use on iPad upright. Junk.

Disorderly Robot

8 years ago

Good improvement

This is a welcomed improvement. Glad to see it.

Escoteo

8 years ago

Response from developer

Thanks for the review! We have great news, even more improvements coming with fingerprint authentication, facial recognition and more coming very, very soon! If there's anything else that you're looking for as an improvement within our mobile app, please do not hesitate to reach out!