They don’t know what they are doing
This app isn’t good. Don’t want to reload their app with a bunch of money that gets charged as a gift card? Then their cashiers will be confused about how to make it work. They need to have a loyalty system separate from their payment system. And take Apple Pay and the like!
Love the store! Not so much the app
Feels like was built by an amateur.
Not easy to navigate
Love that you have loyal program.
Like others said - I can’t see my balance so I'm always guessing.
Connect to Applepay will make it so much easier!
You need to make it more user friendly and maybe like starbucks have the option of pre-order
But still no matter what i am still customer cause i love the juices!
Not easy to navigate
Love that you have loyal program.
Like others said - I can’t see my balance so I'm always guessing.
Connect to Applepay will make it so much easier!
You need to make it more user friendly and maybe like starbucks have the option of pre-order
But still no matter what i am still customer cause i love the juices!
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Integrate with Apple Pay, Order Ahead
This app and its user interface are fine, but integration with Apple Pay or other online payment systems and the ability to order ahead of time would make this app worth having. The rewards program is terrible - I have to buy like 25 or 30 smoothies to get one free? Not much of a reward.
Works well
The app works well, customer rewards are exciting and account recharge is a breeze. The açaí bowls, smoothies and fresh juices are welcome in this day and age of junk food thrown at us from all directions.
Points balance issues
Points balance doesn't update after you use the app to make purchases. Already made a few purchases and point values have not gone up. Even after giving it a few days to potentially update, still no increase in my points balance. App is useless if you don't get rewarded for purchases.
Happy you have an app! Let's make it better.
So happy that you finally have a customer rewards program. However after using the app a while I have some suggestions to make it better.
1. Integrate with Apple Wallet to make accessing the card easier. Make it location aware so it's on the lock screen and ready to go.
2. Auto-reload of cards. I often get stuck in line trying to reload -- and it isn't easy to find in the app either.
3. More useful information like nutrition info would be better than whatever the music section is supposed to do.
1. Integrate with Apple Wallet to make accessing the card easier. Make it location aware so it's on the lock screen and ready to go.
2. Auto-reload of cards. I often get stuck in line trying to reload -- and it isn't easy to find in the app either.
3. More useful information like nutrition info would be better than whatever the music section is supposed to do.
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