Rewards Program Couldn’t Be Worse
The açaí bowls are great, but there is zero incentive to chose Juice Generation in NYC. The market is heavily saturated with smoothie stores, and Juice Generation doesn’t help themselves with probably the worst rewards program I’ve ever seen. You have to spend $180 to get $10 off - which doesn’t even cover one smoothie bowl?
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Need more help
This location on East 84th street regularly takes way to long to complete orders. I waited over 25 minutes today.
Great app
App is amazing quick easy staff at 109 easy 23rd is Grade A ! Always friendly and quick
Functional but needs improvement
Please consider rethinking the user interface to access favorites while ordering, it's too obscure and inaccessible. Also integrate Apple Pay so I don't need to input my credit card manually.
It Doesn’t Work!!!
Easily the worst food ordering app I have. I can’t order ahead with it. Shouldn’t that be the first thing to fix? And that’s not even getting into other issues like it not displaying the menu. Until they get it right, don’t bother.
It’s ok
My only beef is the favorites screen is kind of useless. After every order I’m prompted to save as a favorite. I’ve done this many times bc regardless of how many times I save it. It never goes away. Every time I hit the favorites menu it takes me back to the “Save as favorite” menu screen. The weird thing is occasionally when I tap favorites I am taken to the favorites screen where I see about ten favorites for the same drink. I don’t care now. It’s just frustrating considering I get a $12 juice every morning. Whatever.
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Crashes half way through every time I try to sign up
Also the buttons are mostly hidden on iPhone mini. How did Apple even approve this app?
Payment issues
Please add Apple Pay. Credit card section isn’t working for me
App not helpful
When it’s good it’s good - but more often than not, the people in the store do not prioritize app orders and you’re waiting for your order anyway. It’s so frustrating and makes the pick up experience really annoying!!
Can’t even log in
ID and PW work on the website. I tried deleting and redownloading the app. Still can’t log in. Save your receipts so you can contact them to get credit (points) for all your purchases!
