Great products - Terrible operations
Hi,
No doubt the products have great quality - I ordered a dinner table, bed set and a few other items, and for subset of things that did arrive it was good quality.
The challenge - the delivery timelines cannot be trusted and are unreasonably long. For example, 3 months in, I’m still waiting for 3 of the 5 chairs I ordered - so I just a partial dinner set with 3 empty spots. The timelines keep getting pushed and the info on app is not accurate - the dates will even change between different screens.
No doubt the products have great quality - I ordered a dinner table, bed set and a few other items, and for subset of things that did arrive it was good quality.
The challenge - the delivery timelines cannot be trusted and are unreasonably long. For example, 3 months in, I’m still waiting for 3 of the 5 chairs I ordered - so I just a partial dinner set with 3 empty spots. The timelines keep getting pushed and the info on app is not accurate - the dates will even change between different screens.
Show less
