It would be a 5, but....
I love printing photos to CVS directly from my phone, but I’m frustrated by the coupon situation! I’ve found that the photo app won’t take the coupon codes that I find on line or have used for years on the CVS website. I took the issue to a CVS staff member ( with printouts of the coupon) and he made it right, but that is stressful and time-consuming. Maybe work on that issue, please? Thank you-
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Poor service
After spending an hour and a half in store editing and selecting 230 pictures only 30 pictures printed out in store. The store suggested I go home and use the app which I did but it wanted to charge me $95 for the pictures through the app. So I went back up to the store and spent another 45 minutes waiting while customers were waited on at the register and I was fit in between. Finally we just submitted the photos and an adjustment is supposed to be made on the price. The manager was rude and not accomodating. Instead of offering a price adjustment I had to request it. Still don’t have my pictures 3 1/2 hours later.
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Works for others
Well, it’s a good idea but of course it doesn’t work for me. Tried several times to get my pictures prepared and uploaded but nope. It says be patient the order is preparing then I had to wait an unacceptable amount of time. Almost an hour for 34 photos then it said error and cancelled it out. Several times. I had to go to the store and just do it myself. Why does something that sounds like a good idea turn out bad like this? And no it isn’t my WiFi. It works for my relatives who live in other cities, but for me, nope. Of course not. This app was more of a headache than anything but it had potential.
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Didn’t send to store
I used this app and made my photo selections and got a confirmation number that it had been sent to the store and when I went to go pick it up over 2 hours later they had never received it. I tried again in store and when I finished my Selection and got a 2nd confirmation number, the store said they still didn’t get it. I’m very frustrated and wish the app would actually send the information like it said it would. I had the correct address for the store and everything.
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Over charged, misleading
My 2 orders of 10 pics each were supposed to come out free as I followed T-Mobile Tuesday promotion, downloaded the app for me and my husband and as I placed orders they were showing the total 0 , but then I got and email that one of them came out not free, so I have tried to use my promotional coupon again since it didn’t go through the first time but it did the same thing showed that it’s free while placing order and then I got email that I will be charged. Please take a look into it , it is very upsetting that I spent so much time trying to download the app and add features to my phone like payment method and spent time picking pictures but now I’m getting charged for both orders which were supposed to be free . I m not going to try and place order again as it is so confusing.
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Easy and quick
First time using the app to print photos. Very easy to use to select photos, crop if needed, and choose from all the size options. Would have been nice to zoom into crop photos or to be able to put different photos onto the 4 2x3 size option - that’s the reason for 4 instead of 5 stars. But for quick printing of photos - was really perfect.
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Terrible store experience lesson learned
Just spent 45 minutes in the store. The equipment needs to be upgraded! I came home downloaded the Kodak kiosk app and had it done in 2 minutes! The store had me download Kodak moments app & sign into their WiFi so when it didn’t work I couldn’t get WiFi back to download the correct app! I know now to do it at home & then go pick it up!
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Problems with old appt
I’ve had the Cvs photo appt for several years. I was disappointed when I tried yesterday to send pictures and I couldn’t get it to work. Today I called 2 stores that I use and no one could help. I decided to try loading a different cvs photo appt and it worked. It would have been helpful if your store people were knowledgeable.
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Very limited
App doesn’t allow you to actually crop a photo yourself; like a true crop feature should. It only crops automatically when a print size is chosen, thereby cutting off a good part of your picture. It also is limited in options as far as after selecting your photos, and wanting to create something like a collage or print on a mug or calendar, etc. The options simply aren’t available. I gave it two stars for the ease of accessing photos from various locations like Instagram & Facebook.
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This is a third party app and didn’t work
I spent an inordinate amount of time scrolling through hundreds of photos to print for my daughter’s project at school. Every time I went to order the prints I received an error message. There was no explanation to the error and no discernible way to remedy it. I tried removing prints. I opened and closed the app. I called cvs and realized it was a third party app and there was no way to transfer my photos to the cvs app to have them printed on time. Plus the prints on this app cost almost double what they do on the cvs app. Total disappointment.
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