User Reviews: Buffalo Roam

Top reviews

  • App works well enough, but why is there no zone map?

    As the title says, then using an app for a couple years now and it’s frustrating that on the website nor in the app, can you just find a map of all the zone numbers.

    I don’t understand why this isn’t something that’s available already when clearly the numbers are already known and the where they’re located is also already known
  • Worked once, never since

    Worked one time, and ever since, payment fails no matter what I try. Tried troubleshooting everything customer support told me to do, including just paying at the physical meter (which in Buffalo are very often broken or non existent). Eventually was told to just use the website version instead? Thankfully I haven’t received a citation. Works fine on a google phone with the very same info. Fix the iPhone version!
  • This app is a rip off if you don’t live in Buffalo

    This app is a rip off if you don’t live in Buffalo. You have to put a minimum of 10 dollars onto your account at a time even though you probably won’t be spending that much on a single parking session. They charge a 10 cent convenience fee on all transactions which isn’t a lot BUT it makes it so you have to reload your account if you plan on using their service again.
  • Horrible app

    This app is SO frustrating. It keeps crashing. It will not allow a credit card to be saved. Yes - I had to keep trying different cards in the middle of the street in downtown Buffalo!! I just loved having to pull credit cards out in plain view because it kept rejecting card after card. (That’s sarcasm!) Error after error was what I was getting. I finally got something to work. I was 1/2 way back to my car to use cash instead. That’s probably what I will do from this point forward. It just made me feel unsafe.
  • Payment failures

    I can’t pay for parking with M&T bank debit cards. I get error of “payment failure” even though it’s accurate data… not sure if it’s just M&t or others but that’s all I have

    it’s not a one time occurrence and has happened before when trying to take family to a nice restaurant and couldn’t pay for parking. Embarrassing…. Developers need to look into it.
  • No parking zone information!

    A parking app that doesn’t tell you which zone you are in. So in Buffalo winter you need to walk around to find a pole with a Zone marker. Can’t they use the phone GPS? Can’t they have a map in the app so you can see the zones (and cost’s because it varies) One pole next to me now has a green parking sign with a 10 in the corner. Below it on the sale pole there is a Buffalo Roam sign saying Zone 16. In the adjacent street there are only the green signs with a 10. I paid for zone 10 last week now I think I’m lucky it’s winter and no parking attendants are checking parking!
  • Very buggy

    There hasn’t been an update in quite some time and the app works 50% of the time. Most days I have to pay with my card, meanwhile there’s money in my wallet on this app. Please update!
  • Doesn’t work

    Payments just don’t process. You stand there on the street and nothing works.

    I don’t know how this joke of an app was selected to service a city.

    Probably just a scam so police can ticket you.
  • Doesn’t work

    The app doesn’t work, just a pulsing buffalo heard or connection error. Website throws a 403 error when you try to pay online. This has been happening for over a month
  • Broken

    If you want an app that puts a pulsing Buffalo head in the middle of your screen then this is for you. If you want to actually use it to pay for parking… not so much. Update: uninstalled and reinstalled (the usual fix for professionally built and maintained software </sarcasm>) and now I no longer get a pulsing Buffalo head but a “network connection error” even though my phone has a solid 5g connection and no other app has any connection issues.

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