MyFlorida for FLHSMV User Reviews

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  • I can’t believe they advertise this app

    Literally, the blankest website or app I have ever seen, hands down bar none. It doesn’t have the features advertised which is enough for a 1 star review by itself but this app was designed with Willie Mais in mind because wait there’s more! The app doesn’t even carry over your data of vehicles ALREADY REGISTERED WITH THE DMV. But the bar doesn’t stop there, there’s new lows to be found and boy oh boy are we determined to find them. You can’t even add vehicles or do ANYTHING under the vehicles tab. Take this app out of its misery and take it down.
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  • Works pretty good

    It is a chat bot that found my vehicles easily and I was able to pay and renew my tags three months before they expired for the next two years. I received my new registration and decals in 13 days. There’s other ways to do it, go in person, renew online or by mail but for me it worked fine. The chat bot method only let me renew my tags and didn’t allow me to look up information or provide additional assistance so it’s very limited.
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  • App is fine, Fee is Not.

    The app found me and my vehicle perfectly, but even though the fee was being paid by direct deposit from my bank, it would have charged me 14.8% as a “convenience fee”. My transaction was for a license plate renewal so it was small and that percentage probably could be different with a larger transaction amount. I chose not to proceed because the mailing of the form with a check was just as convenient for me. Either way that I chose to I renew, the license plate sticker was going to be mailed to me.
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  • Don’t use this app !!! No

    This app is like scam ! After payment received my registration got email explaining to me i will receive my registration within 7-10 days of purchase!! But its been more than 14day / 2 weeks i am never received my registration! And i am in emergency i need because i am going to out of state! When u come to local DMV i have to pay $35 fee in i don’t want to pay the fee i have to wait till 21day ! Wow what kind of service Florida have ? So every one don’t use this app !

    No tracking number provided ! No e-mail updates! Nothing! Like waiting for nothing!
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  • This truly is a terrible app

    One of the worst as far as online customer service and fast and easy. There is nothing about the navigation of this app that works the way it should. My dad could have done a better job with this app and he worked for the FLDMV and sucked at computers. In other words much improvement is needed on this app. And do yall even have a VPN for something so personal that affects the whole public? Btw I don’t even own a big rig white truck and I have NEVER had a CDL license, but I wouldn’t trust this app to get that right. license plate number on big rig truck is…just wait until I find it..
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  • Be Careful Using This App

    When I received my renewal in the mail it suggested using this app as a renewal option, given the convenience of it I opted to try it. In the beginning everything went fairly easy and I paid for the renewal and was told I would get an email once payment was processed with tracking details. That was done December 1st the payment posted to my account on December 4th, it’s now December 27th and I still had not received anything. I decided to call the DMV and they said they could not see on their end that a payment was processed and it’s a possibility that it was refunded to me. It was not refunded to me and they couldn’t do anything about it since it wasn’t showing on their end as paid. I couldn’t find any number or information to reach out to someone on the app to get any help or request a refund. I had to go through my bank to file a dispute and ended up having to go in to the DMV to get the new registration since it was now past renewal date.
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  • Same problems for years

    This app does not seem to have any updates made to it as it has had the same problems for the 3rd year now. If using on iPhone it completely crashes and closes, requiring the whole registration process to be started all over again from the beginning. Doing any of the following will cause the app to crash: updating payment method and selecting the ‘Country’ button on billing address, it states that a verified 16 digit credit card # is not a valid card #, and it will crash if you choose 2 year registration renewal over just 1 year.
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  • Terrible App

    I had downloaded this app about 4 years ago and it’s been on my phone unused ever since. I wanted to try it out again, but let me just tell you that you know an app is really terrible if after 4 years there is no new update for it. I can’t believe there’s no new update for this app to fix all the things that were definitely wrong with it before. I had used it to renew my car registration those 4 years ago, and I never received the new tag in the mail, I just had to cross my fingers 🤞🏻 and hope it was reflected in the system that I paid for the renewal even though I didn’t have the sticker on my car to show for it. At this point I wanted to try out this app again with my cr registration, but it won’t let me reset the password for the account I created 4 years ago. It’s been an hour and I have not received the email to reset my password. So all in all this is a terrible app that doesn’t work right. Please update so we can actually have a good online resource to take care of silly things such as car registration without having to waste my time and ask for time off at work simply to get this done in person.
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  • Great and easy application

    I just download this application because I was approaching the deadline for renewing my registration, and after reading the reviews I was skeptical as to how well it would work.
    However, I was pleasantly surprised as this one of the easiest, friendliest apps I have ever used. In about 2 minutes I was able to navigate the app and pay for my renewal.
    Could not be easier!!
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  • Love this app for vehicle renewal

    I’ve been using this app for years to renew the vehicles and vessels in our household. It only takes minutes. It walks you through the entire process and confirms the decisions you’re making so there’s no question as to whether or not you’re selecting the right options :)

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