Useless
It won’t even connect to my sneakers. yes Bluetooth is on and I’m only trying to connect one pair not multiple pairs I will give this app more stars if it ever starts working
Garbage app
Bluetooth does not connect. Judging from the reviews, this company is selling shoes that promises something it cannot deliver for at least a year. How dishonest and disgusting.
Alegria TRAQ shoes
Shoes are comfortable for walking but chip quit working. Can’t use app at all because it won’t detect my shoes. Don’t waste your money if buying for the pedometer feature. Shoes are expensive and there are probably better walking shoes that are less expensive.
Love the shoe - no app connection
Love the shoe but been trying to sync for the last day.
Poor service.
Toll free # disconnected.
Poor service.
Toll free # disconnected.
Worthless app
I’d give zero stars if I could. I’ve tried two pairs of the TRAQ shoes and neither will work with app! Tried everything including deleting shoes from app and now neither pair will even show up when I try to reconnect them! What a waste of $100!
Traq walking app
I have been using this app for a couple of years and have had very good luck and performance with it and adding all my Alegria shoes. At this point I called for help, did as suggested m deleted app. From my phone, reinstalled app, still couldn’t get it to work. Then I deleted app again, turned my phone off, turned phone back on and reinstalled app and still can’t get the app to connect to my shoes. At this point I believe this is an app issue and I hope it gets fixed real soon.
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No good
Purchased shoes and came home and downloaded the app. The shoe seemed to connect but when I checked the following day the app wasn’t calculating any steps. I tried uninstalling app, turning off/on my Bluetooth setting, turning phone off/on. Followed the instructions for help center and left with nothing. Because I purchased them from a retailer, Alegria doesn't cover it and the store I purchased from doesn’t have a replacement pair. Why bother with technology if it isn’t going to work, frustrating!!! Don’t sale them to people with empty promises.
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Unreliable
I’ve tried everything but the app doesn’t track the steps on my brand new shoes. Customer service does not help.
One star until you get your stuff together
It says to choose a style of shoes ..........and I’m looking at a blank screen. I can’t move on until I choose a style of shoes from the list of......no shoes. Just blank space.
Great shoes! Not so great app…
The TRAQ shoes, like every other Alegria shoe, is super comfortable. And if you’re just trying to add one pair of shoes to the app, it’s not terrible, so long as the chip works (which happened to me and I had to exchange my shoes because they wouldn’t sync up to the app). With one pair, it was so nice, cuz I could track my steps without carrying my phone around. However, when I tried to add my second pair, which it supposedly can do because it has the option to add more than one, it wouldn’t let me! And it would freeze up so I’d have to close out the app completely, or even uninstall and reinstall! And when I tried to just change the shoe, suddenly it wasn’t tracking my steps for either one! It ended up being way more of a headache than anything else. I ended up having to delete the app. I would download it again if they fix the bugs, but not before. It’s too much of a hassle.
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