Leave a Review Zip Printer
Help needed ASAP
Update: I called Polaroid customer service and they were helpful. I updated my iOS, then deleted this app, and reinstalled it. The firmware update worked fine and my printer is working again. I will change my rating.
I need to be able to use this again. When I try, I’m told I need to update the firmware which will take 20 minutes. I don’t need the feature it’s promoting, but I can’t get past it- so fine. I hit update. It sat at 100% without finishing for over an hour. Finally I closed it out and reopened it. I was back to the beginning- need to update firmware. So I did it again. It sat at 100% for over an hour again, never finished. Finally I just deleted the app and reinstalled it. Today I tried again to print and guess what? Need to update firmware. I either need to be able to use my printer, or I need a refund for it. I loved it up to this point, now it’s useless.Show lessTee_Deedle
Developer Response
Hello! I'm sorry to hear that you are having a terrible experience when it comes to updating the Polaroid Zip application. We've found that most people with similar experiences leave the app in the background or completely closes the app during an update load which disrupts the process or the printer shuts off. If you need further assistance please reach out to us with more information at RND@CAGlobal.com so we can assist you. Kind Regards, RoseReturning user
I haven’t used my printer in awhile and it was not updated. Downloading the updates and getting back into it was so easy and fast. This is so convenient for scrapbooking, sharing photos and for strange shaped,mini, decorative frames that I buy at Michaels!Eamoon Waterss
I CANT EVEN MAKE THIS THING WORK
I’m trying and trying but this STUPID thing keeps popping up about Downloading flipmore thingy and I hate it! And you can’t even X it out!!! I would not even get one of these stupid sticker printer and it just a waste!!!!! UGHKissyunicorn
Developer Response
Hello, Thank you for your feedback! We value your response. I'm sorry to hear that you are experiencing an issue with firmware update. I recommend you do not exit the app or leaving app screen in the background during download as this can disturb the process. If you have anymore questions or comments please feel free to contact us at RND@CAGlobal.com. We'll be happy to assist you further. Kind Regards, RoseTerrible.
I spent good money on this printer and I shouldn’t have to update the firmware to print out my own pictures on my own printer. I happily went to update the firmware, however it took well over 20 minutes and was still at 0%. I gave it time and it was still not downloading the firmware. I just want to print out my dang pictures yet the app is requiring to download firm ware that won’t even load!!!! This is ridiculous. I deleted the app and downloaded it again to see if it was just temporary but it is still not downloading the firmware at all when I click update. I’m not about to let my phone sit undisturbed for hours for an app. Please fix this so I can print my pictures ☺️☺️Show lessAllisonEveA
Developer Response
Hello, I am sorry to hear that you are experiencing difficulties when it comes to updating firmware. We found that most users have successful updates when they do not close the app or leave it in the background when it's on the loading page. If you are still experiencing issues with completing update successfully, please reach out to us at RND@CAGlobal.com with more information. We will be happy to assist you further. Kind Regards, RoseNew firmware?
This app is good for using to print my pictures off of, but since the update like 4 weeks ago or something it says I have to install the new firmware and that it could take up to twenty minutes. I wasn’t too excited about this but I found the time where I had about forty minutes where I could just leave my phone open on the app to install the firmware. I can back like 35 minutes later and it still said 0%. I can’t print out any pictures without updating it, but I also can’t update it. I didn’t let the app close at any point or minimize it or whatever, I did everything the app said to do and left it for more than enough time. I tried deleting the app and redownloading it, everything I could think of but the same thing happens everytime. Please help me deal with this problem.Show lessReviewerrrrrrr*^
Developer Response
Hello, I am sorry to hear that you are experiencing difficulties when it comes to updating firmware. We found that most users have successful updates when they do not close the app or leave it in the background when it's on the loading page. If you are still experiencing issues with completing update successfully, please reach out to us at RND@CAGlobal.com with more information. We will be happy to assist you further. Kind Regards, RoseLove my zip!
Updating my review!! I am SO excited! I wrote before that I had used it for 6 months and absolutely loved it but all the sudden it would not update after trying 5+ times. Not sure what happened but today I summoned the courage to try again and it worked immediately!! No clue why, but I am not complaining! So that said, it’s the most reasonably priced portable printer and I think most of the negative reviews on here are forgetting that. The app is basic, but it works perfectly fine and gets the job done. I think the colors are great, the pictures are clear and print fast, and I love that they are peel and stick. It’s obviously not going to give you magazine quality photos, but that’s not what it was designed for. I find it perfect for daily journaling and it’s so much more convenient than rushing out to Walgreens every time you need a picture. 10/10 would recommend!Show lessknicole64
Lots of fun
Easy to set up and lots of fun. Great features. Photo quality very good, given the size of the device. Love using the Polaroid zip photo printer.Chessa B
Developer Response
Hello, Thank you for your positive feedback! We are happy to see that you are enjoying the Polaroid Zip! If you have any questions about your Zip printer or the application, please reach out to us at RND@CAGlobal.com. We would love to assist you! Kind Regards, RoseWorst item
I received the Polaroid Zip as a Christmas present, unfortunately I have no idea where it was bought as I would return it with immediate effect, the unit will not keep a charge about 6 hours max, the update they tell you it needs tells you before it starts that the update will take approximately 20 minutes well after waiting 2 1/2 hours for it to reach 65% I have decided to shut it down and through this crap product in the bin, this must be the biggest heap of crap on saleShow lessMrsBrowns47!
Developer Response
Hello, I am sorry to hear that you are experiencing issues with the firmware update process.Specifically reaching only 65% and taking over 20 minutes. We have found that this issue is most commonly seen when users leave the application during firmware update process. As stated in the update details, please insure that your Zip application is left open during the update process and that you do not put the app in the background. If you are still experiencing this issue, please reach out to us at RND@CAGlobal.com. Kind Regards, RoseWhy even bother with albums...?
This app would be way better if you could browse your photo gallery the same way you can browse it on the phone. I am not obsessively printing the last ten pics on my phone, if I want to print a selection of photos over a year or more it is a pain to scroll, find the one photo, and do it all over again.
I’d like to be able to select a few photos at a time, create a folder, and access that folder within the app.
Even better if you can just hit the “share” button on a photo and send it to print!!!
Other than that, I already made the investment and bought the printer, but the photos are always darker than the original...I wouldn’t recommend this purchase.Show lessCctravels
Developer Response
Hello! Thank you for your feedback. I am sorry to hear that you are having a negative experience with our photo gallery. I have forward your request to our development team as they are constantly working to improve the user experience through your feedback. If you have any more comments or questions and would like to reach out to us, please contact us at RND@CAglobal.com. We would love to hear and assist you. Best, RoseColor of prints
The colour print out has been absolutely dreadful! And each photo print costs me!beachgecko
Developer Response
Hello, We apologize for the issues you are experiencing with coloration. If you would be so kind as to contact us directly at RND@CAGlobal.com, we would like to review the differences you are seeing. We look forward to assisting you. Kind Regards, Eric
