Leave a Review Me from Allocate
Unreliable
★☆☆☆☆ (1 out of 5 stars)
The app and web browser fails to load 9 out of 10 times, whether I'm using the mobile app or web browser version. I'm consistently met with an endless loading screen that prevents me from accessing my schedule. This issue has persisted for weeks, making the app essentially unusable.
The unreliability of Allocate Me has significant impacts on my work:
- Wasted time repeatedly attempting to log in
- Inability to check or plan my shifts in advance
- Increased stress due to scheduling uncertainty
While the interface seems straightforward when it occasionally works, the persistent login issues negate any potential benefits.
To the developers: Please prioritise fixing these critical login problems. As healthcare professionals, we need dependable tools to manage our busy schedules. Consider implementing:
1. More robust login processes
2. Improved app stability
3. Clear error messages when issues occur
4. A backup method for accessing schedules during outages
Until these problems are resolved, I cannot recommend Allocate Me to colleagues. A scheduling app that doesn't allow you to access your schedule is, unfortunately, worthless in our field.
I sincerely hope to see significant improvements soon, as the concept of the app is needed in our profession. However, in its current state, it's causing more problems than it solves.Show lessdaphnischarlie
Shocking
I don’t have much more to add than Sophiee0600 who has said it all really. Constantly being logged out despite ticking the ‘Remember Me’ box. When I add my log in details, it’s a complete gamble as to whether it will actually allow me in or just give me a pretty little swirly feature until either I cease living or I shut the app down. Facial recognition is a total waste of time. Just make sure you don’t leave your shift or annual leave requests until the last minute because you can guarantee this app will screw that up for you. Someone who knows what they’re doing, please update this mess.Show lessHelen1168
Developer Response
Hi. Sorry you are having issues. Our new app Allocate Loop will be coming soon to your organisation to resolve these issues for you. In the meantime, any access issues please reach out to your rostering team. Thank you.Poorly built system
Like a lot of others, I am usually only successful at actually getting into the app about 1 in 10 times of trying. Once in, I can see my current rotas, but not my past ones & have no way of telling whether a shift has been locked down or sent to payroll. As a bank worker, I need to know. Usually, I go for the website, which is clearer, easier to navigate, and has this information, even on a phone. However, even on that I can only log in about 1 in 7 times - not a marked improvement really. I have come to the conclusion that the whole system is just poor and far from up to standard. I really cannot work out why so many NHS employers opt to use it. But sadly, they do, so there is no other option.Show lessRelims
Developer Response
Hi, Thanks for your feedback. We've released a new version since your comment with improvements to stability and logging on. If you're still having issues please contact us via meappsupport@allocatesoftware.com and we'll do our best to assist.