Eh
It would be good but it can’t sense proper movement. It will never go green and say I do it right. The shaver works fine, so I don’t need the app but I really did try to give it a chance.
Response from developer
It's regrettable to hear that you're not keen on using the app (or you dislike the app). We've made sure to duly note your feedback. We're constantly striving to improve our products and the feedback we receive from you and other users is therefore very valuable to us. If you have any questions, now or in the future, then feel free to contact us via Philips.com/support. We're always happy to help.
Unable to use app
The app is okay
The app works pretty good, it just needs some work.
Response from developer
Hi there, we appreciate it that you've taken the time to review the GroomTribe app. Your feedback is very welcome. We're glad to hear that you're keen on the app, but we regret that you ran into an issue when trying to select/register your model shaver. If you'd like us to look into this further, then feel free to contact us via Facebook (@Philips), Twitter (@PhilipsCare) or via the contact page on our website. We'd be happy to see how we can help. Wishing you a good week.
The app is a great idea!
An intrusive app
Response from developer
Hi there, thank you for your review. It's a pity to hear that you're not keen on the GroomTribe app and that you keep receiving reminders to register your shaver, even though you've already registered it. We'd like to inform you that we at Philips are compliant with data privacy and GDPR regulations. If you'd still need assistance with the registration notifications you receive in the app, then don't hesitate to get in touch with us via Facebook (@Philips), Twitter (@PhilipsCare) or via the contact page on our website. We're always happy to help. Have a nice week!
Account required to change razor settings
Broken app
Response from developer
Hi, thanks for raising your concern. We're sorry to hear that you're having trouble with the GroomTribe app. Please send us a message on Facebook (@Philips) or Twitter (@PhilipsCare), so we can look into this further. Looking forward to speaking with you soon!
Account details issues
Fortunately been able to log back into my account to keep shaving history, but shaver registration details for the extend warranty have disappeared, and keeps asking me to register my shaver every time I open the app.
Also the app still thinks the cleaning cycle is a guided shave 😡
Response from developer
Hi there, we appreciate it that you've taken the time to review the GroomTribe app. It's good to hear that you're happy with both the app and your shaver. Regarding the issue you're facing: we're aware of this issue and are working on a solution. Thank you for sharing your feedback here and have a great week!
Good App but lousy instructions
Response from developer
Hello there, first of all: congratulations on your series 7000 shaver! It's unfortunate to hear that the instructions were unclear on how to connect the GroomTribe app with your device. We will share your experience with our product team for future improvements to the app and our manual. We're glad that you're (now) satisfied with both your shaver and the app. Have a good week!