Leave a Review Storage Genie
Works great!
Seems they are pumping out updates to fix small bugs but I haven’t experienced anything bad so far my experience has been flawless, 5 ⭐️ s !!!Hmon843
Developer Response
Hello! Thank you for your 5-star review! We're glad you are enjoying the app's update and we appreciate you taking the time to leave this review.New update is sweet!
Idk why all these negative reviews. Make sure your manager has the keypad to 100% and it works just fine all the time for me. Love the update, can’t wait to see updates in navigation and maybe maps. Add in my current location. All sound cool but definitely an amazing start! Nice work, definitely makes it easier for me.Show lessFish-man&($,37 gui
Developer Response
Thank you for the 5-star review. We're glad to hear you're enjoying the app and the new update. We're always improving, and will hopefully be seeing some of the additions you mentioned in the future!Broke the app
I don’t know what you did a week ago, but the head dev should be fired for releasing this version.
Not only are all our units codes unsaved on the update, the app doesn’t even work when you try to enter in the store locations.Whoisepic
Developer Response
Hello! We appreciate you taking the time to provide us with this feedback and apologize for any inconvenience caused by the most recent update. We will pass this information along to our product team so they can investigate these issues further. If you encounter any other issues, please have your facility manager contact us at 1.602.773.1700 with your phone type, software version and facility name so we can further assist. Thank You.Another new update!!!
Every update it gets better and better. Keep it up. Works great on my iPhone. Love for better navigation but it’s still simple and easy to use!Developer Response
Hello! Thank you for your 5-star review! We're glad you are enjoying the app's update and we appreciate you taking the time to leave this review.Stop updating.
Stop updating, Every time an update is done the app does not work. Please test out first before approving it. Vary frustrating.day1979
Developer Response
Thank you for your feedback, and we apologize for the frustration. We’re always working to improve the app's performance, and your input helps us identify areas for improvement. If you're encountering specific issues, please have your facility manager contact us at 1.602.773.1700 with your phone type, software version, and facility name so we can investigate and assist.Excellent app!
Recent updates made to this app have absolutely improved performance! Works every time and is so wonderful and convenient.angdinese2
Developer Response
Thank you for the great feedback! We're thrilled to hear the recent updates have improved your experience and that the app is working seamlessly for you. We’re committed to making Storage Genie as convenient as possible.Updated review. Excellent app!
I am so very happy to update my review from a one star to a five star! The recent updates has fixed all the prior issues we were experiencing. Excellent app! I am so excited to teach all my tenants how to use it.StorageQueen900
Developer Response
Hi! We’re sorry to hear about the issues you’ve encountered with the Storage Genie application. We’ve informed our product team and want you to know that we are releasing an updated version of the app on August 26th, which will provide a more reliable gate access experience. If you encounter any other issues, please contact us at 1.602.773.1700. Thanks!Quit updating and changing stuff that works
Quit completely changing and updating everything when it worked completely fine. Every time it seems to be working perfectly fine it gets updated or changed for no reason….Gooseman5000
Developer Response
Thank you for your feedback. We update the app to improve performance and compatibility. If you’re having issues, please have your facility manager contact us at 1.602.773.1700 and provide your phone type (Android/iOS), software version, and facility name to help us resolve the problem. We appreciate your patience!Update cleared all settings
Update cleared all settings and I had to re-enter everything again. Has never worked very well, have to be super close to the keypad most of the time, have to get out of the car for it to work.Helldogg
Every time you update seems to not work
I’ve used this app for a few years and it seems every time you update the app, it stops working. Before you made the update, it worked perfectly. Didn’t have any issues now that you’ve updated it. The gate will not open at all. i’ve tried deleting the app re-downloading it. Nothing is working. I know that other people that have tried to use the app with our gate. It still does not work. It’s not working for any of us.Show lessMissgirlgem
Developer Response
Thank you for your feedback, and we’re sorry for the inconvenience with the recent update. We understand the frustration, and our team is actively working to resolve these issues. Please have your facility manager contact us at 1.602.773.1700 with your phone type, software version, and facility name so we can investigate and help get things back on track.
