Bnft User Reviews

Bnft
Bnft
SOLUTRAN, INC.

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  • Scanner

    Ever since the update the scanner has stopped working and even when I type in the barcode it says it’s not a wic product when I know it is.
  • What happened to scanner?

    I love the app but since update I can not use scanner and I have to type in codes. Much easier when scanner worked. Now is not the time for it not to work. As wic has had so many changes what used to be cover is not now. So I like to scan just to make sure. Can you fix app so scanner works again. I’m not only one I see that it’s happen too. Thank you. I plus I do like how it shows you what you have and have left. Also better than paper because you don’t have to get everything at once just what you need at moment.
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    Developer Response

    Hi there, thank you for reaching out. Please send us an email at ewic@solutran.com and we can discuss the app scanner more in depth. Thanks, Nicole.
  • Good

    I like it it lets you know how much you got left
  • Wic

    This is so much better than the vouchers that my daughter and son use to get back in 2004 and 2012… this is so much better because all I have to do is just click and punch in my information and it shows me what I haven’t used.. the only thing that needs is the face recognition; so the ones that has the face recognition can use their face instead of punching in their email and password information… because some of us forget our password because we have so many passwords..
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    Developer Response

    Hi Carolina, thank you for the 5 star review! For an easy login experience, you can enable biometrics in your phone settings to log in on the mobile app, to avoid typing in your email and password every time. When prompted, allow the app to use your fingerprint or face ID. If you need further assistance, please reach out to support@healthybenefitsplus.com. Thank you, Mohammed.
  • It’s good

    My only complaint is out of nowhere the scanner stopped working and now I always have to type in the barcode…. Update: it was my fault I didn’t realize I turned my camera option off for the app itself

    Developer Response

    Hi there! I am glad your app is working well. Thank you for the 5-star review. Thank you, Gary.
  • This app is terrible

    I’m used to the New York app which is way better. You guys only approve of CHEAP non name brand products. Which is ridiculous and sad! Just because we receive WIC doesn’t mean we should only be allowed to buy the cheap nasty things! Don’t mean to be rude but the food quality is not good! Maybe I’m used to the good quality name brand things but it shouldn’t just be a NY thing. You guys need to redo your benefit app because it doesn’t give you a list of what products you can specifically buy on the app like the NY one. It’s like you have to guess and be get the products wrong a bunch of times before you know what food you guys approve of! Then you guys don’t have stores that tell you what item is approved for WIC ! Like get on that !
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    Developer Response

    Hi there, thank you for your review. I would be happy to help to go over product eligibility with you. Please reach out to us at support@healthybenefitplus.com and we can help you directly. Thank you, Gary.
  • Love but Just Ughh

    I really love this app but I haven’t been able to use it for the past 2 months. Not sure what’s going on but this is really inconvenient because I have tried other apps to use and can’t find one that’s compatible with my state so I have no way of knowing how much benefits I have left. No one keeps those little receipts and they’re easy to lose. PLEASE GET THIS APP UP AND RUNNING AGAIN!!!!!!!
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    Developer Response

    Hi there, thanks for contacting us. I can help you get into the app. Please send us an email at ewic@solutran.com and we can help you directly. Thank you, Landon.
  • Reliable

    I use it on every visit
  • Life

    A lot of headache keeping my account active
  • Great Accessibility

    This is really a great app to use and verify what can be bought or not. Saves a lot of time at the cash registers. Definitely recommend downloading this app.

    Developer Response

    Hi there! Thank you for the positive feedback. I'm glad you are finding the app to be beneficial. Thank you, Ebony.

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