Leave a Review ConnectNetwork by GTL
Pure garbage tech
After submitting multiple payment attempts on the website, with valid payments methods with thousands of dollars of room despair, I was unable to send as much as $25. Out of desperation, I downloaded this app and repeated the process to no avail. as a nice bonus, I use the Collins platform where I was only able to submit a maximum of nine dollars using their keypad system that is clearly not functioning properly because every time I typed in two digits it only accepted one. So that I could submit was nine dollars and they took their fee out of that to yield a little more than five dollars total. Then, I had the pleasure of waiting on hold for over 30 minutes to try to reach a customer service rep and then I’d simply gave up. There was an award for technology in existence Along with absentee customer service, these folks would have a platinum metalShow lessCharles197111
The app isn’t workin
App hasn’t been working for the last two weeks
Doesn’t load in cannot read messages????Bridgette.Bryces.Mum
Very dissatisfied Fix this app please!
At first this app would have gotten a good rating. Now if I could give a zero I would! For a few weeks as of now, I can’t do anything on it. Can’t deposit money can’t send emails that I have paid for! I get a red box that tells me my account is not activated. Then a yellow box that’s says they will try to “sync” later! I call every couple few days and after lengthy hold time someone tells me to wait 48 hours because they are updating! They take it so lightly like it is not a big deal. May not be to them, but it is to me. When you have a loved one incarcerated you are sad about it and worried and it’s just not a fun time. So we should not have to worry about the only app we can use to do what we need to do for them. Please respond to this and let me know what else I can do!Show lessPray4Ry