JPay

by JPay LLC

85 reviews

#133 in free Finance

Finance

Free

About JPay

Released
Updated
iOS Version
Age Rating
Size
Devices
Languages

January 12, 2013
January 4, 2025
14.0+
4+
28.67MB
iPhone, iPod
English

Developer of JPay

JPay LLC

📉no. 133

Charts↘︎

📦~ in 1 month

Updates frequency↘︎

📝3+ topics

Topics↘︎

📌12 available

Review highlights↘︎

🖼️Download

Icons↘︎

The JPay App is the easiest way to stay connected and support your incarcerated individual. JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms. Purchase a tablet for your contact and fund their media account. Features: - Create your JPay account - Send money with your credit/debit card once or schedule recurring transfers - Purchase stamps for Email, Snap n’ Send® and Videograms - Send and receive Emails - Get new Email notifications - Send emails to multiple recipients - Prepay for an Email reply or transfer stamps - Attach and send photos - Send just a photo with Snap n’ Send - Send a 30 second Videogram - Setup a low stamp balance reminder - Purchase tablet fir your contact - Fund media account for tablet content - Add/edit payment options and option to save card for future - Manage your profile Service availability varies, not all services available at all facilities

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Summary of user reviews

Positive highlights

🙌

This app hasAllows regular communication with incarcerated loved ones

🤳

This app hasEnables video visits and photo sharing

📨

This app hasConvenient way to send messages and updates

🙏

This app hasGrateful for the ability to stay in touch

Negative highlights

🐞

This app hasFrequent app crashes and bugs

⏱️

This app hasDelayed message delivery and notifications

💰

This app hasExpensive fees for stamps, photos, and money transfers

🔍

This app hasLack of read receipts and delivery confirmation

🤯

This app hasFrustrating user experience with unintuitive design

🔒

This app hasUnreliable login and account access

📤

This app hasIssues with sending and receiving photos/videos

🤷‍♀️

This app hasPoor customer support and lack of responsiveness

What's New in JPay

2407.01

November 11, 2024

Minor bug fixes and improvements.

Charts

Top Free

📉 133-1

Finance

This app dropped -1 position in Finance chart.

Last updated on January 4, 2025.

Reviews of JPay

Most Recent Highest Rated Lowest Rated

Bring back JPAY NOTIFICATIONS

I never get alerted notifications anymore for JPAY Mail. Only an email from outlook to say he’s written nothing from JPAY. He could’ve written 2 days ago and I have NO clue. It has been like this for months !!!! WHY can’t it be fixed !!! Also Photo gallery is seriously wrong. It doesn’t show ALL of my photos I’ve sent. I’ve paid for every one to be sent !! But I can’t see them ?? Also a different picture can be put up and when you hit preview it’s a completely different picture what’s with that. Really and I pay for this !!! Nothing with JPAY is FREE but I have NO other option but to continue with JPAY as that is what my LO uses. Far out, get your act together JPAY and give us the quality service WE pay for.

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