Leave a Review Prepaid2Cash
App is Unreliable
This app seemed so promising at first but I have only been able to make 1 prepaid card transaction. My other 3 prepaid cards with verified balances won’t work despite having verified balances on the Vanilla Balance site. I even have screenshots. The transactions get rejected and support just says they are working on resolving it with not timeline for a fix. The gift card option doesn’t work in app. I’m confused why there is an option but when trying to use it it’s unavailable or not yet available. Seems strange. The app is unreliable. Giving it 2 stars because the one card I was able to get to work had funds deposited the next business day as stated which is a plus.Show lessLitaabee
Developer Response
Hello, we sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@prepaid2cash.com. Thank you.Don’t use if you aren’t prepared to possibly lose.
I tried this app after a google search said it was a good app for changing your prepaid card to bankable cash (which I’m sure we’d all rather have) so I gave it a try. I entered in my virtual Visa card information I received from MyPaymentVault (thank goodness it was just a $100 reward from my bank for joining them, and not a gift from family, because then I’d really be fuming) and they proceeded to run their transaction withdrawal on my virtual Visa. **THEN** their system asks for visual proof from their risk management department.. not before, possibly warning you before completion that the risk department won’t take screen grabs of your virtual Visa prepaid card (clearly in your name) as proof. Be warned. This is only for physical prepaid cards. Not virtual. Either that tidbit is buried in the fine print where I didn’t see it, or it’s not mentioned at all. My virtual Visa isn’t reloadable, it leaves MyPaymentVault as an active card as soon as it’s empty (which Prepaid2Cash did in that 1 transaction) so I’m out $100 now. Thanks. I wasn’t planning on using it for bills or anything. /s
— **Before the developer tries to respond that they’ll look into it** —
I’ve already emailed them a plethora of times with no response. I keep *all* my email receipts.Show lessMister Notepad
Developer Response
Hello, we do accept virtual prepaid cards. In order to complete a transaction for a virtual card, you will need to do the following: Select a prepaid card transaction, Leave the card scanner open for 20 seconds - this will prompt manual card entry, and Enter your virtual card information and submit the transaction. Please note that you will also be required to email proof of ownership of this card. You can email a screenshot that proves you are the owner of the virtual card to support@prepaid2cash.com. Thanks!No more reason for doubt
I just bought a visa gift card thinking that I would be able to use it on some websites. I understand no cash value but I thought I could get a money order or take to my bank. I was wrong so I looked up different apps and websites and found this one. I used it yesterday and got my money into my bank account this morning. This company will take percent from your gift card but at least you will get most of money back. I highly recommend to anyone who wants money from their gift card.Show lessMr. Value Customer