UKG Dimensions User Reviews

Reviews Summary

Top reviews

The Worst

I’m sure if you’re downloading this app, it’s because your forced to for work, so this review serves no purpose other than to give you a heads up on how garbage it is so that you know what to expect and don’t end up losing your mind. It might actually be the worst piece of software I’ve ever used. There’s no month view of your calendar. There’s actually not even a week view. You can see 4 days at a time. I thought maybe getting on my computer would allow me to access the month view but there’s no desktop or web version. There’s also no calendar integration so the four day view is really all you get. The most annoying thing about this app….You have to log in every time you use it. No Face ID or pin. You have to type your login, and do two-factor authentication, each time you use the app. Even if you log in, switch apps, and go back 30 second later, you have to log in. Nearly half of the time that you try to log in, you’ll get an error message of some sort and have to force restart the app and start over.
Show less

App isn’t bad, but missing some options

I just started at a job that uses this system for punches and scheduling. The app itself is functional, but it could be better. Each time I login to the app I get an error message about failing to retrieve punches from device and I have no idea why it keeps showing up. I can look at my schedule, but there is no next screen, I can only go to an in app calendar and view it there; I’d prefer it like the first screen with an option for the calendar view. I can’t sync the calendar with the default calendar app on my iPhone so when I want to view my schedule I need to open the app and that requires a login each time to see something for 10 seconds. Syncing to my iPhone would save me time and make it easier for me to see simple information.
Show less

Awful app

I don’t understand the high rating on this app. It has so many bugs and flaws and I cannot wrap my head around why so many companies continue to use it when it has so many issues. It’s pretty much unusable majority of the time because it will constantly log you out or not even load. There are always error messages anytime you open the app or you just get stuck on a white screen or loading screen. We have to use this app for work and it’s constantly making us get in trouble for late punches because it takes over 5 minutes for us to login and load into the punch screen. It’s not just me it’s all my coworkers. This shouldn’t have left beta with the amount of work it needs.
Show less

Crashes lots!!

Every time it crashes I have to re-enter user and password. Then authenticate with corporate account. Then jump back into the app. Painful!!!

Flakey & unreliable

This app is a bit of a time waster for the user. The developers seem to be slow at keeping up with iOS updates, meaning it often simply doesn’t work. A great idea but poorly executed in this app.

Write a native app

This is genuinely one of the worst apps I’ve ever used. It’s essentially just a wrapper for a web browser. It’s so slow and buggy - logs you out every time you use it, then 80% of the time when you try and log in it errors out and you have to try again. It genuinely takes me 5+ minutes to get into the app every time I want to use it. Please write an actual native app instead of just using a browser wrapper and passing it off as an “app”.
Show less

Not designed for rostered rotating shift work

This is not a programme suited for hospital rostered rotating or staggered shifts.
From a management viewpoint time consuming, not intuitive.
Does not allow staff to swap their own shifts, requires more time and work for management input.
From a user point of view, no ability to read only without logging in, does not sync with any other calendar for easy viewing.
Show less

Sometimes I can’t even use the app

I am no stranger to online clocking apps amongst workplaces but this app is definitely one of the worst I have ever used. Especially in my experience if you use your phone. You’re constantly logged out of the app, forced to log back in; and in many occasions the whole app just crashes itself. I have spent almost 30 minutes trying to view my roster for the next week! Please just fix something with the connectivity issues, just anything, i dunno. Maybe throw some money at it and start satisfying the people who are relying on this app daily 🙏
Show less

WHEN WILL YOU FIX THIS INSANELY BAD APP????? deserves no stars!

This app is so bad and incredibly frustrating… I simply can’t believe Bunnings are still using it. As an employee it is a time wasting annoying process …virtually every single time you try to log , attempt to sign in or out for your shift or to simply look at your roster or messages it constantly responds with blank screens or error messages or it makes you go through the whole sign in process multiple times before you get access…. I have the latest iPhone and latest iOS update installed. No excuses. Seriously. Fix this piece of 💩I’m so over it!
Show less

Slow, Annoying and Hard to read

Logging in every time you open the app is a pain, and the error handling in the password field is atrocious, not to mention resetting the password every few weeks. The actual menu is clunky and it forces open your notifications every time a change is posted. The schedule is default displayed in a list rather than a calendar view and takes its time when reloading.
So clunky I dread opening it, i’ve seen student website projects run better than this app.
Show less

Alternatives to UKG Dimensions