I have found this App to work unevenly. Some days I can’t download the paper at all for hours, generally having to wait til 9 am or later.
Trying to enlarge certain parts often sends me to the page before…it is frustrating.
We like to print puzzles so we can both play but the system doesn’t stay connected and I have to reboot both my printer and IPad in order to continue. There is no easy way to print, so I had to find a workaround.
Terrible app! Difficult to get it to load frequently. When it does load you must then wait for additional ads to load before you can access the section. If it were free I wouldn’t moan about an ad, but I pay for access and have all the ads of the print version I should not need to wait for more ads to load before i I can access section. Biggest flaw though is how poor the app works. Loading slow most often or not at all. I requested a refund for my yearly subscription but was told best they could do was to keep it from auto renewal in January.
I have been an esubscriber for some time. Are recent change in format of the paper seems to be not user friendly. It is difficult to stay on fit page without the view immediately jump to previous view
Developer Response
Hello,
Thank you for using our app and providing your feedback. We are currently working on investigating the eNewspaper issue you have identified and hope to have a quick resolution that integrates the old experience for the eNewspaper.
We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you want to provide additional feedback.
Thank you.
I have been an esubscriber for some time. Are recent change in format of the paper seems to be not user friendly. It is difficult to stay on fit page without the view immediately jump to previous view
Developer Response
Hello,
Thank you for using our app and providing your feedback. We are currently working on investigating the eNewspaper issue you have identified and hope to have a quick resolution that integrates the old experience for the eNewspaper.
We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you want to provide additional feedback.
Thank you.
I have been reading the Florida Times Union e-newspaper for years. Last year they changed the app so now I not only get ads that are printed in the newspaper but I am also blocked from reading the articles that I want to read several times by ads that pop up and cover the screen until sufficient time has passed. Today, every time I double tapped to make the article larger or smaller it would send me back to the front page. Finally, it froze on one page and would not move. All this happened after I deleted the app and reloaded it.
This is the next best idea of reading the local news! I can see what’s happening daily in and around Jacksonville, as well as around the world. I should’ve done this a long time ago…. If you haven’t continued getting our paper, try downloading it! It’s Great!!
Jax is a huge landmass city (or five small towns in the same county). The T-U reporters do a great job covering current and upcoming events all over Jax. They might have a certain sway of opinion on issues…but all in all, very good reporting.
Even though I pay for 7 day a week delivery, when I read the web version, there is always a delay when I get to Metro so I can look at a web ad. This is bothersome. Fine for web based subscribers, but for $1100 a year subscribers, not so much!
The new app is the worst for fitting to your iPad. The old version you just click on the bottom right. To fit screen and it worked. The new app you have to adjust and half the time it goes back to half screen or does not fit.
Please go back to the old version.
The new format is working for me! Like anything new, it took a little practice to perfect the navigation but from here on out, it’s smooth sailing when I read my daily paper.
Developer Response
Hello,
Thank you for using our app and providing your feedback. We are currently working on investigating the eNewspaper issue you have identified and hope to have a quick resolution that integrates the old experience for the eNewspaper.
We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you want to provide additional feedback.
Thank you.