Can’t find the paper. Where is the paper?
I don’t want you to choose what I see. Show me the paper.Captain Earl
Lisa Williams
Having the FTU ensures that we have a local government that is responsive to the people. Statistics show that localities without a paper reporting on government, see higher rates of corruption than cities that do have papers.
I also feel like the paper tries very hard to be balanced which is important too. You can never please everyone all the time and that includes me, but in general they’ve done a good job. I’m so thankful for the FTU.LisaOW
Missing sections
I find the new format of the Florida Times-Union difficult to navigate compared to the previous online image of the newspaper. The new format lacks the detailed sports page that list all scores and odds on one page. The financial section has changed dramatically eliminating all market details. The weather section has eliminated all maps, North Florida area air and water temperatures and charts showing temperatures and weather conditions in state, national and international cities. This format change is very distressing.
Karl Smith
JacksonvilleLong time T-U reader
Florida times Union
If I could give this negative stars I definitely would.
Customer service is useless. They are only guessing when giving info. Each rep will give a different answer. Every rep says they are ‘tech support’. One rep didn’t know what company he was answering on the phone.amsmom1
Important News Features cut
The Times Union has cut very important features to me. Specifically lack of political endorsements, loss or Reason commentary particularly on Sunday editions and reduction in local news articles and features such as the weekly auto section.Stevewpb
Nice upgrade
The new app works very well for me. Thanks!Army Col (Retired)
Sir Seagate
Love the timely updates. Thank goodness for the excellent journalism.Sir Seagate
Awful
App keep freezing. Format keep changing4timesgrand
T/U
I’ve read the Times-Union since I moved to Jacksonville in 1980. It’s always provided me with great local news and sports. And the electronic version is great!Rojo in Jax
Poor app
By Clyde Downloaded the new update. I can’t find any log on or sign off information. There is no selection as in the old app to stop the paper if you go on vacation. Please fix the “new”app to be more user friendly like the old app.WChosp
