Unusable on iPad
New app is not useable on iPad. Can’t get normal full page view. Open a with a huge advertisement when app is started. Offers many “features “ that I don’t care about. Paid subscription should not see pop up advertisements. Awful.HamJR
New newspaper app
This is a horrible update. It only lets me go vertical with the edition. It doesn’t get clear on the page and it isn’t big enough to read. Please go back to page width settings. The pop up ads are annoying. I will look at the ads in the layout but don’t give me more ads. I don’t pay for that.big fan of the wizarding world
Updated format
I have been an esubscriber for some time. Are recent change in format of the paper seems to be not user friendly. It is difficult to stay on fit page without the view immediately jump to previous viewG FM
Developer Response
Hello, Thank you for using our app and providing your feedback. We are currently working on investigating the eNewspaper issue you have identified and hope to have a quick resolution that integrates the old experience for the eNewspaper. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you want to provide additional feedback. Thank you.Updated format
I have been an esubscriber for some time. Are recent change in format of the paper seems to be not user friendly. It is difficult to stay on fit page without the view immediately jump to previous viewUpdated format
I have been an esubscriber for some time. Are recent change in format of the paper seems to be not user friendly. It is difficult to stay on fit page without the view immediately jump to previous viewUpdated format
I have been an esubscriber for some time. Are recent change in format of the paper seems to be not user friendly. It is difficult to stay on fit page without the view immediately jump to previous viewUpdated to be lousy
The app freezes at least once each day while reading the paper. Pop up ads have been added and require you to wait until you can delete. The start up no longer goes to the enewspaper and requires the reader to search for the enewspaper link at the bottom. Wish there was another way to read the paper.SRM Jax
Developer Response
Hello, Thank you for using our app and providing your feedback. We are currently working on investigating the eNewspaper issue you have identified and hope to have a quick resolution that integrates the old experience for the eNewspaper. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you want to provide additional feedback. Thank you.TU
I value our local journalists. They keep me informed about local issues.Susan A in Florida
Terrible
The new Florida Times Union app has made the paper unreadable. The old app worked very well. This one is clunky, difficult to use and for the World section way off scale with no remedy. I have been reading the eNewspaper for ten years. If this does not change I will cancel. HORRIBLEjanedarlin
Change to app has made it almost impossible to read!
The Florida Times Union app has never been great but changes to the app a few days ago has made it VERY hard to read. Now the page only covers about 1/2 or less of my screen and when I try to expand it to the whole screen it jumps around then gives me an extremely enlarged section so I can only read a few words at a time. I would cancel, but this is the only Jacksonville paper that covers the news. PLEASE, if you are going to update your app, don’t make it far worse!Ge348jji
Developer Response
Hello, Thank you for using our app and providing your feedback. We are currently working on investigating the eNewspaper issue you have identified and hope to have a quick resolution that integrates the old experience for the eNewspaper. We care about our readers, and we work very hard to build the best news experience for you. Please email us at USATODAYmobile@USATODAY.com if you want to provide additional feedback. Thank you.
