Flawed App
Go back to the previous app! This app has lots of bugs and it’s not really easy to use.
DO NOT GET
Going to star with this - I have reached out MULTIPLE times and have gotten no response. Had as a credit card for years and was wonderful. Couldn’t find my card for a while and because of the new app I can’t cancel it!! I also have been charged interest on a fully paid card now! Just reported to BBB. This is ridiculous
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New update make worse on paying your monthly bill
Dear developer kindly look at all flaws on this new updated page. User can not make date selection while making payment. Schedule payment is not an option here. You have to pay on the same date. New UI is like apple card but it is not good as it used to be. Please revert back to old system. I’ve stopped using this card because of this UI flaws. Make it simple page view instead of big round circle view
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Fix Needed
When you select 1991 for your birth year, it shows 1992. Same for 1992, 1993, and 1994. I cannot sign in due to this issue.
Closing my account once its paid off. New app is horrid.
Decent starter card but ruined by criminally high APR, no option to increase credit limit, lackluster customer support, and a terrible app update. Once I pay off my balance soon, I’m gone for good.
Miss the credit score option
Deserve was my first credit card and my main credit card to date (4 years). I’ve never had any issues with customer service or being charged unnecessarily. I think the app update offers some cool aids in money tracking. But I really miss the credit score checker.
Yeah, not for me
For the people that are saying the new update is horrible, I wouldn’t know since I haven’t even been able to get into my account. The birthday slider is messed up and wouldn’t allow me to input my birthday. There’s no app support. I guess I’m left paying my bill on the online webpage. There’s no notifications when there is money spent anymore. If you use this, use this for what it is, a starter credit card.
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Terrible new layout
The new update is very confusing to use and it doesn’t tell you when your payment is due
Stay away from this company
I wish I never signed a contract with them. It was 8 years ago in college. Now I can’t even use the card correctly. The app is horrid I can’t navigate anymore since they “upgraded” it. The company doesn’t care about their users at all.
Worst worst worst
I’m being charged with the Interest even though I paid my bill in full. They’re literally charging interest on $0 bill.
You guys updated the app in 2 years and that too with the worst update. I can’t even see if I have a scheduled payment or not and I paid the bill twice. Not so user friendly and worst.
You guys updated the app in 2 years and that too with the worst update. I can’t even see if I have a scheduled payment or not and I paid the bill twice. Not so user friendly and worst.
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