Amazing App
This app is free and accessible to so much information. The tech support line is also so so helpful; they are so knowledgeable, nice, and pick up the phone within a few minutes. The process to sign-up takes about 5 min but definitely worth it!! 10/10!!
Best Sign Up Experience
I am brand new to the HVAC industry. I clicked on an Ad for Bluon and it was a great decision. Evan with the onboard operations team did a smash up job getting me signed up. If this app performs even half as well as their representatives do then I think they have found themselves a lifetime user with me. Thanks guys I hope Bluon will save me time and headaches out there in the field.
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HVAC tech support call
I was on the phone with Lennox tech support for 45 minutes today and still never got through to them. I decided to try the Bluon tech support for the first time and they answered in less than a minute. Dave was very helpful with troubleshooting the issue I was having and once finished he even followed up some more via text. I’ll definitely be using the Bluon tech support again in the future.
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Our team loves it!
I work for an HVAC company and all of our technicians love the app so much that they use it on a daily basis. It has really helped our company grow by assisting technicians in their day to day service calls. I highly recommend any have professional to give the app a try. Their 24/7 tech support is a big life saver!!!
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Great Tech support
Very helpful techs I had to call because I couldn’t figure out somethings. Tried everything Ik and the tech walked me though what the possible problem could be and it was something I didn’t even think about trying. This app is very helpful for the hvac community!!!
Frickin awesome app!!
Wow this app is a frickin game changer! It’s too bad no one did this 20 years ago! Every time I call tech support they make me feel like I am the BOSS. They are so knowledgeable and understanding and always walk me through solving the problem. They are a fantastic team and I love speaking with each of them. Bryan is so funny and down to earth. He gets me. Mike is the nicest guy around. They’re all terrific. I love all the ProTips that are in the app. The videos in there are great quick tips! I’ve learned so much from this app. I highly recommend you upgrade your toolbox with this mobile app! Bluon is the best!
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Awesome tool- and love the tech support!!!
Probably the best tool for helping out in a jam when working on equipment - have used it multiple times for info and talked to tech support when I was really stuck! Have been doing HVAC for over 25 years and this by far one of the coolest and helpful things I have seen.
Awesome
If your an HVAC tech this is the app for you I live in Hawaii and we always have to tell our customers we’ll be back the next day because the tech support closes early our time so this app has everything you need to figure things out on so many brands it’s crazy download and sign up and best customers service ever if there were 10 stars I would rate them 10 out of 10
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This is incredible!!
This app is so cool!! I accidentally stumbled upon it while watching the fundamentals video of HVAC and thought what an incredible tool!! I’m currently an apprentice and start classes in a couple weeks and I can’t wait to use this when I’m out on the field! Thank you Bluon!!
Missing manuals
We install a lot of American Standard and Daikin, but the app doesn’t have much for Daikin and American Standard is missing all the low profile side discharge units. I’ll probably reinstall and change my review once they’ve uploaded everything.
Also, you guys should chill on the instant request for an app review. We don’t ask our customers until we’ve actually performed the service, but you guys do you.
Also, you guys should chill on the instant request for an app review. We don’t ask our customers until we’ve actually performed the service, but you guys do you.
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