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Never have I had a negative experience
I am writing a review for the laundry machines which are in the hallway of my apartment building. The machines are great. And I’m grateful to have them here. Although the company should come out and clean them, like an industrial cleaning agent, with the hot bleach and all, like once a month at least. Only because I know some people simply have no respect and will put extremely soiled items in the shared washers and dryer machines. But other than that, every experience I have had is a good one.Show lessKaitlin from Boston
Going Back to Quarters Would Be More Useful
Unfortunately my building switched to this app for our laundry room. I had nearly $50 of credit on my previous card, and I was told I could transfer it to this app. What they failed to mention is that it’s not compatible with an iPhone, therefore I have no way to access it. When I contacted the company they confirmed it doesn’t work with iPhone and they would look into it. That was several months ago, and there have been no updates. Clearly it’s not on the top of their list to fix. So not only do I no longer have a laundry room card that works, I’m out $50 too. Going back to using quarters would be better than using this app.Show lessBoslaw
New laundry units
We just got these new machine about 4-6 wks ago. So far, so good. I’ve only had 1 issue or I would have given 5 stars. (I wish there was an option for 4.5 stars). The game due we had was with the laundry card. We were able to purchase a card without any issues. When we tried to reload the card, we kept getting an error messege. We used the same credit/debit that we used to purchase the card and I know there is money in the account. We’ve tried multiple times and the same thing happens. I just decided to used the app to pay for the laundry and haven’t had a problem. I do like that it notifies you when your laundry is done.Show lessImNotKaren69