Leave a Review Go.Learn
Stopped working
Courses no longer load on phone or iPad.
Only works on computer. When opening a course it just never loads. Receive error session has expired however the app won’t sign out itself or manually anymore. Same issue regardless using 4G LTE or wifi. No issue with data connection.wilkzyp1
Developer Response
Hi wilkzyp1, we appreciate you taking the time to provide the feedback and are sorry to hear about your experience. The problem with the session was fixed with the version 1.4.7 of the app. If you are still experiencing any issue you can try to re-install the app. We continue to make modifications and updates to the app and hope that the response time continues to improve as we make those changes.To many bugs
Have to reinstall it sometimes and is kinda Annoying.valdoooo
Garbage
Recognized my Datto URL but it keeps saying my password is wrong when I KNOW that’s the right password, as I just went and used it on my laptop a few days ago at that URL.Helldogg
App does not work
My training site suggests this app on the homepage. This app, however, won’t connect the the URL for that site to let me log in to my account there. At least I didn’t have to pay for this app.Gil O'Bryan
I do not hv URL? Is there any other option?
URL?ghfcdxu
Developer Response
Hi ghfcdxu, Your platform URL comes from your platform Administrator, not from the Go.Learn app. Please reach out to your Admin directly for your platform URL. You can then login to your mobile learning platform, and we hope you’ll then take time to leave a thoughtful review of your experience using your Go.Learn app. Thank you!Terribly slow app
This app makes it more difficult to complete required workplace courses. It’s very slow and constantly freezes up. Not sure why an app is now required to do these courses. Going directly to the website was much faster.Chris10111213
Seriously.
Every day I open this app and find a brand new way to be unhappy about it. Now I can’t seem to progress at all, it just “loads” forever. And if I try any other format it chooses between working and then pretending it didn’t, or working and then failing again later.Falsy
Potential not realized yet.
This app is a great idea, however, it has tended to frustrate our users more than aid them. SCORM objects aren’t executed properly ending in stuck students who get stuck in a loop. Webinars and ILT’s only show overall info and do not show any details regarding the date/time the learner is scheduled for and does not allow them to select a session or join a session. Also, the app frequently loses internet connections even when other apps have no issues. The UI is not very user-friendly. It needs a lot of work and is costing out company time and money. I would consider avoiding the app altogether until it is improved to avoid making more work for yourself. I have worked with many company applications and this is by far the least polished and most “buggy”.Show lessRyanHagel
Terrible UI and no info available
After downloading the app and starting it for the first time I’m promoted to enter “Platform URL”. I have no idea what that is and no information is given. I try guessing using the same URL I use when for desktop browser — the same URL I tried on my mobile browser which promoted me to download the app from the App Store. That gives the unhelpful message “that URL is not valid. Thanks.Show lessmykh8*
Doesn't work half the time
A subset of our users get a blank page when trying to access any content within a course, and uninstall/reinstall does not fix this issue. It occurs on a variety of phones and internet connections. It also won't allow them to download courses to watch offline. It doesn't appear to be a connection issue. Really disappointed as this was a really exciting feature for our users.Show lessTThom74
