Frustrating
Clothes are okay but the app itself is terrible. The ‘heart’ button doesn’t work. Everyone I press it to add something to my wish list the app shuts down and I have to go back and find the item again. It’s frustrating and I can’t be bothered with it anymore. Deleting.
MAD 😡
I loved this app until they completely ripped me off. Firstly, i paid quite a lot of money to get a pair of jeans i really liked and to get it shipped to Australia. I waited for a long time for it to arrive to find that it did not fit me whatsoever! I even went out of my way to check all sizing charts available AND ordered a size larger than i would to make sure it would fit. I then had to pay >$30 just to get it shipped back. Secondly, when i finally got the on-app credit to purchase something else i decided i would use it to try to order the same pair of jeans in hopes they would fit me. So i put the order in and luckily it was on sale after that because i would have had to pay more money just to reorder it even with credit on my account. THEN i thought i would check on my order and how far away it is to arriving and the app has completely wiped everything on my account. No favourited items, no orders listed and no recall of the credit that i had left over. So basically i wont be receiving my product because the order doesn’t even exist. PLEASE FIX THIS PROBLEM BECAUSE I WANT MY MONEY BACK
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Worst functioning website ever
Absolutely none of the short cuts work and the account creating is just the worst the only thing it does is sign you up to their news letter. Literally that’s it.
Number 1
I love the app. This whole time I’ve been shopping on safari and omg the app is so much faster! Im going to tell my sisters right now haha :)
Currency
Wish there was a way I could change the currency to AUD because everything just seems cheaper until I have to pay for it.
Great app, love the clothes
Great app and I love the clothes but please help me out by making my app function again. The loading screen won’t finish loading ever and I can’t access the app at all.
I know it’s not anything to do with my wifi because all my other apps work fine.
Please fix this for me, I want to buy your clothes 😂 thank you.
I know it’s not anything to do with my wifi because all my other apps work fine.
Please fix this for me, I want to buy your clothes 😂 thank you.
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Tweak the App a bit more
I am not one to submit reviews but I love your clothing and I would like to continue shopping but I mostly use my phone and so I thought I’d ask about tweaking the app to our liking. I’m sure I am not the only one to have suggested this. Anyways, when you select collections then the collection you want let’s say jeans and then while you’re viewing the jeans it doesn’t let you just go back to the list of collections. When I slide from the left side of my iPhone. Just the menu comes up. It’s very irritating and a waste of time. Also please provide filter options. I should be allowed to view from most popular or price. It’s ridiculous that I have to keep scrolling until I find something I both like and that has good reviews and is within my price range. Lastly but not most importantly, it would be wonderful to see customers photos as well. The models used are extremely thin around the waist and they’re so unrealistic. Seriously continue using the models. Whatever but allow us to see real pics of people actually wearing the clothes as well. Thank you.
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Over rated.
The clothes are okay. Some real nice ones, some really not nice ones but my issue with this app is there is nowhere I can add my location, just tells me I have no location even with my gps on and nowhere to change it. You can only see the prices in US dollars which is frustrating having to google Australian prices for each item you’re interested in. The location price is the simplest of things to have on an international clothing store app. Why isn’t this utilised? A majority of the time the heart (favourite button) does not register so after scrolling through hundreds of items you realise only a small fraction of them have actually saved. Also everyone raves on about their jeans but all of their jeans, even their skinny jeans look completely bunched up at the ankles. Like they’re all made far too long or to be rolled (ew). None of them fit properly. A skinny jean is supposed to also hug the ankle which their line of jeans clearly do not. Will be deleting this as soon as my review goes through. So over rated. Cardi and the kardashians just want the $$ obviously.
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Thank you!
Loved my first purchase and now I can’t stop!
Problem with sharing items
There is a problem whenever I press on something to share it. I can’t press on the ‘share’ button on the top right of the screen because it is off the screen. When I swipe up to see it, it doesn’t stay, and goes off the screen again. The top part of the model’s head is also off the screen. I am assuming this is because the app is designed for the bigger screen of the iPhone X. I am still very happy with the rest of the app though. I used to hate it how I had to sign in on the website every time to view my Wishlist but with the app I don’t have to sign in every time.
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