App rarely works correctly. VS should do better than this!
After fighting with this app for the last few years, it doesn’t seem that issues are being resolved. The app either won’t work at all half of the time or certain functions won’t work within the app. Items are taken from your cart before you even have a chance to check out while shopping which is ridiculous. I have even bought things only to find out after my other items were shipped that they over sold certain items & decided to remove them from my already purchased order. Not only did I not receive the items I purchased because they oversold them, I lost reward points I used towards those purchases. They will tell you that you weren’t charged for those items. I wanted those items. I was waiting for those items. I had to spend certain amounts to use my rewards, etc. My point is they should not be overselling products or removing products while you are shopping either within a reasonable amount of time so you can checkout. The app should work properly & be in real time. With huge profits, you can do better.
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Response from developer
So sorry for the frustration! We thank you for your patience as we are always working towards enhancing your experience! Please email us at AppFeedback@Victoria.com with details on the version of the app, iOS version, and details of the issue you are finding confusing.
