I have used Lumin pdf for about a month now and it has been working fine, but today I was doing a big math project on it and once I finished I tried to upload it to my computer, but it saved nothing and I had to do the whole thing all over again, I DO NOT RECOMMEND THIS IS YOU WANT TO SAVE YOUR WORK.
I was working on one of my Lumin pdf documents on my computer and when it ran out of battery I decided to do the rest on my phone. When I went on my phone and signed in with the same account the pdf I was working on was blank with no edits. So I had to wait to get my charger because i was outside.
Developer Response
Hi there!! We’re sorry to hear that you’ve encountered this problem. This gives us ideas as to where we can improve our service so that we can provide the best experience possible. We would be keen to investigate this further so you may email support@luminpdf.com for further assistance.This app has caused me so much frustration and tears. I’m using this on a mobile device and was hoping for an alternative to printing and filling out pages. Every time I try to save a PDF, my editing, gone. I only did a few sentences so I wouldn’t waste all my time just trying to figure it out. When I save the PDF, the preview just shows the page without any edits, and when I go to the Drive to see if it was just a preview issue, it wasn’t. I also can’t even use the “Open In” feature in Google Drive, I have to save my PDFs to Cloud in order to view them. Wish there were instructions, the website didn’t even help...
Developer Response
Hi meihawaii , We're sorry that you've experienced issues with this and know how important it is to be able to edit how and when you need to. If you're experiencing technical problems please email support@luminpdf.com with more details so they can resolve your problem. If you'd like to check out all the editing features we offer, find out more here: https://app.luminpdf.com/viewer/tourScrolling and rendering the PDF is super quick and smooth. Nice clean simple UI as well. Thanks for creating this application.
Developer Response
Hi there! We're so happy to get your positive feedback about Lumin. This gives us the drive to improve and brainstorm ideas that will be more helpful in the future.During the time I use Lumin PDF for my work, I found no flaws at all and this app runs smoothly on my device. A must-have for any office workers.
Developer Response
Thank you for sharing your feedback, our team highly appreciates it! We are glad to hear about your experience. I really like the features of Lumin PDF. It helps me not only open any PDF files, but also highlight and underline text as well! So versatile!
Developer Response
Hi Desmomd! It’s great to hear that Lumin app has always been helpful to you. Your feedback helps us to continue improving our product! All of its features are great and useful. Lumin PDF really saves me much time with my work but boost my productivity at the same time. Many thanks.
Developer Response
Hi Ofelia! We're so happy to get your positive feedback about Lumin. We’ve been trying our hardest to provide the best service possible.
I extremely like Lumin PDF for many reasons. The first one is because of saving time, the second one is easy to use and the last one is for the effective that it brings to me. Good suggestion for other users.
Developer Response
Hi Freddie, thank you for your feedback! We will pass your suggestion to the dev team. Alternatively, you can reach out our support team via email support@luminpdf.com and share your suggestions with them. The interface is so simple to get fimilar with but the effectiveness is so large to me, especially my job. Thanks for the app
Developer Response
Hi Patrick! We're so happy to get your positive feedback about Lumin. We appreciate the feedback and will pass it on to the wider team.
I really love Lumin PDF for the effectiveness that it brings to my work. It's so convenient and helful for my job and my daily life too. Good app
Developer Response
Hi Hasto! It’s great to get your positive feedback about Lumin. This helps to improve and brainstorm ideas that will be more helpful in the future.
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