Lumin PDF is unlike the others due to its simple inteface . Moreover the effectiveness that it brings us is obvious . I like this one and of course I will recommend it to my colleagues.
Developer Response
Hi Winfield! We're so happy to get your positive feedback about Lumin! We’ve been trying our hardest to provide the best service possible.It helps me much in my study and my job. No more wasting time is the thing that I like most . Everyone should take time to try this one!
Developer Response
Thanks, amazing to hear about your experience! We greatly appreciate your feedback and hope to deliver even better service!Annotating documents is simpler to me with the smart editing and markup tools of Lumin PDF. Everything is perfect and super easy to use.
Developer Response
Hi Jordan! It’s great to see such wonderful feedback from you guys. This gives us the drive to keep improving our service.I like the "auto saving" feature the most because all my changes are automatically saved as I type or draw new things. No need to click "save" again and again.
Developer Response
Hi Ruthe! Thank you for taking the time to write this amazing feedback. We really appreciate this kind of feedback. We always want to provide the best experience possible in both free/premium versions of the software.In additon to adding comments on documents I uploaded on Lumin PDF, I can also draw lines and shapes directly on them. A versatile app!
Developer Response
Hi Elliot! Thanks for the feedback. This gives the team the motivation to always improve our service.I had an assignment I had to work on which I did and then Lumin kicked me out of the document and wouldn’t let me back in, I tried probably 40 times to re-open the document where a pop up that said “open document failed” continued to show up. My WiFi worked well. Would 100% recommend using any other application!!!!!!!
Developer Response
Hi there! Thanks for the feedback. First, we apologize if you encountered these issues or for any inconvenience, but this gives us ideas as to where we can improve our service so that we can provide the best experience possible. For any further assistance or if you come across those issues again, please email support@luminpdf.com to help you out.This app froze up and didn’t save any of my work I did on a PDF. I took me over an hour and all that work is lost. The website is unresponsive half of the time. This is just not something you’d want to use if you want a reliable pdf editor.
This was fairly terrible. It took forever to load, and when it did, it would immediately shut down. It took me an hour to try and open an important assignment, and finally just download and used another software for it. There are other, much better apps and softwares to use. Don’t waste your time with this one.
Developer Response
Hi Abigail! We’re sorry to hear that you’ve encountered this problem. This gives us ideas as to where we can improve our service so that we can provide the best experience possible. We would be keen to investigate this further so you may email our support team at support@luminpdf.com if you need further assistance.
The home screen when opening the app was blank. I couldn’t upload any docs from Dropbox , drive or my files. I couldn’t do anything at all besides attempt to sign out, upon which all the options to upload would come up behind the sign out menu. Even after trying multiple times, nothing ever uploaded.
What worries me is that I can’t sign out even when trying repeatedly. I don’t grant Lumin to keep me logged in because I don’t want any involuntary access given to any of my files but how can I be sure of this when I can’t even sign out?
I’ve used lumin on a pc before and it worked well enough. This app needs a lot of help.
Developer Response
Hi, we appreaciate your feedback on the matter. Lumin PDF implements role-based access control in an effort to make security our priority, so you will sometimes be asked for permission to access files. Accessing certain files is also dependent on who the creator is and whether they have shared it with your group. You can learn more about sharing here:https://www.luminpdf.com/guide/lumin-google-drive/share-file/. Doesn’t even open in IOS apps after you download it
Winfield Rodriguez
Whow2000
Jordan Sanderson
Ruthe85
Dr. Elliott Collins
Franzen123
Tek108683101
Abigail Woos
needagoodpdfapp
jacenK
