Pet Partner User Reviews

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  • Atrocious

    Works for a week then fails to connect using cellular, which renders the feeder useless.
  • Doesn’t work when not home

    Same feedback that others have. Just bought it and it’s not working when not on my home WiFi, rendering the product useless.
  • FIX IT!!!!!

    Only works if on the same wifi network which is useless!!! FIX IT!!!
  • Fix the bugs please!!

    Like many reviews on here, I can only view the feed and app if connected to my WiFi. This completely defeats the purpose of having the app and now wish I would have bought something different. All in all, the feeder is great, but the app/ connection is crap.
  • Was fine until it wasn’t

    The feeder worked great for a few weeks then it just went offline one day. Since then, I can’t feed my cats from the app unless I’m at home & connected to the WiFi which defeats the whole purpose of having this feeder. Hoping for a fix soon.
  • Used to work until recently

    This used to work perfectly until about a week ago. Now, you HAVE to be on the same wifi network in order to use it. Which defeats the entire purpose for the feeder. I truly hope that they will fix this in the next update. I really love this app but I need to give it 1 star for now until they fix it.
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  • App needs update

    The app worked fine for 2 weeks now it isn’t connecting to the feeder if I’m not on the same WiFi which means at home so it is useless as I need to be able to connect when I’m not at home to make sure my cats are feed. Please update the app and fix the bugs.
  • Please fix app

    Very spotty with connection
  • App only works on same WiFi network

    The app only connects to the pet feeder when both are on the same WiFi network. If my phone is using data while trying to connect to the feeder for video or manual feeding, the feeder will show up as offline. However, if they are both connected to the same WiFi network, the app connects successfully to the feeder. This completely defeats the whole purpose of making an app controlled pet feeder, as I am unable to control the feeder when I’m not home. Please fix this issue!
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  • Doesn’t consistently connect

    Feeder is close to router and app worked for a week but now will not consistently connect to the feeder. Please fix the app so I don’t worried that my cat hasn’t been feed!

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