Leave a Review Lyca Mobile US
Useless service ever
Ordered a physical sim which never delivered. Kept on calling Customer care again, and again they kept on asking the same details repeatedly but with no results. Above all, no refunds for my plan and they even cut monthly plan prices for second month as well for the sim that was never delivered to me. HorribleShow lessrajput Hassan
Developer Response
Hello, we are sorry that you faced an issue. Could you please share your contact details with us on appsupport@lycamobile.com so that we can get in touch with you and resolve the issue? Regards, Team LycaDO NOT GET LYCA
It might seem tempting because of the price but you get lines from other companies for the same price. Optimum currently has $15/month offering. LYCA mobile is outdated, does not have a smooth eSIM transfer process, and will also try to take as much as they can from you while leading you on. Furthermore, their human agents are pretty useless.Show lessGnomes505
Developer Response
Dear User, Thank you for the rating. Kindly let us know what updates or changes you would like to see in our app, in order to give us a 5 Star rating. You could write to us appsupport@lycamobile.com. Regards, Team LycaUltimate Worst
They are a joke. Bought sim card on July 9th and never worked until today due to technical issue. Every time I check in the status of the ticket it's always in progress. Their Customer Service people are horriblly incompetent to inform me what's wrong or to give me timeline for completion. I'm switching to other company.Show lesswbumi
Horrible
Do not use this app. I have my debit card on autopay. I wants to cancel it but now I don’t even get into the app. When I try to log in, it’s just shows blank screen. This is so annoying now I don’t know what to do anymoredgrkekenenenjfnrnr
DONT PURCHASE LYCA
This is the worst service ever. First they don't give 5g if you don't call them, but you pay for that. Then the auto renewal system is broken, incorrect messages all the time, incorrect charges all the time, but they never assume or give money back. Costumer support is a joke, quality of call is zero stars you can’t understand nothing what they say, besides they don't resolve nothing. Email support is useless…
Don't use Lyca!!Show lessZeca_afonso
This is broken
I haven’t been able to access the app for months now, it just shows a blank screen and I tried the website and I still can’t get access to my information. I was hoping an update would fix the problem but still same issue. Please hire better people to fix the app. I really hope y’all would listen to these bad reviews. STOP IGNORING OUR FEEDBACK!!!!Show less😉😌😝😒😏
Developer Response
Hello, It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Kindly connect us at Appsteam@lycadigital.com with concern and the screenshot. Thanks, Apps TeamAfter the last update my app has a blank screen.
I tried deleting and reinstalling but nothing worksDislikingit
Developer Response
Hello, We regret to learn that your experience with our app fell short of your expectations. Your feedback is valuable to us as we strive to improve our services. Please don't hesitate to share the details of your issue with us via email at appsupport@lycamobile.com. Our team is committed to addressing your concerns promptly and ensuring a better experience for you. Thank you for bringing this matter to our attention. Best regards, Team LycaGood Value for Money
Lyca Mobile offers good value, though the app interface could be improved.Sharee Bettyann
Satisfied with Lyca
Overall, satisfied with Lyca Mobile's service. The app could be more user friendly though.Dominica_Kimbrad
Fantastic Data Plans
The data plans offered by Lyca Mobile are very cọmpetitive. Perfect for my needs!Steffen Suzan
