Leave a Review FAB Mobile Banking
Annoyed
Applying for new account. Entered and scanned data only to be told at end of process system down for maintenance. Could you not have told me this at start?JRagle
Great
Good app easy to useAya 2019
Developer Response
Dear Aya, thank you for downloading and using FAB Mobile. We’re glad that you’re enjoying the FAB Mobile experience.Great improvements
Some great improvements to the app this year which as a user of Liv and Mashreq make this far more usable as a banking app. Actually closing Mashreq account due to the number of issues I have with it!
Clear layout and access to main banking functions, does what you need from a banking app and makes life a lot easierShow lessQUAD-ratic
Developer Response
Dear QUAD-ratic, we are so delighted to receive this feedback from you. Our mission is to offer our customers a seamless banking experience, and we are glad it has made your life easier.Malfunctioning
Keeps saying please check your internet connection although my internet connection is fine.Wildcatwiggs
Takes too long to load and crashes
It takes too long to load and keeps saying No internet connection even when I changed the network multiple times.Consumer S
Excellent app
Been using this app for so long, outstanding work to the people who designed & developed this. It’s an app with good user experience. Well done!Whayne DXB
Developer Response
Dear Whayne, thank you for your positive feedback. It's our mission to create the best mobile banking experience and your feedback helps us understand what we're doing well.App Malfunctioning
Please know that your app has been mal functioning for a week now. I have not be able to access the app. No error message. It just shuts off abruptly and the forces another download. Until now waiting for new app to provide relief that never happens.Online Glitch.
Developer Response
Dear customer, we have been working to enhance and improve the features of FAB Mobile, and fix the issues you've highlighted so that you have a more seamless experience. You should be able to do your banking easily now, but do let us know if you have any issues at atyourservice@bankfab.comFAB
I can enter the app even when I write right numbers and it’s telling me that my account is blocking or locked I contact with customer servers and the problem still same 😡🤦🏻♂️Alketbi_86
Developer Response
Dear Alketbi, we'd like to look into this for you. Please email atyourservice@bankfab.com with your details and our team will assist you.Rubbish?
- Doesn’t render to various screen sizes
- Functionality is poor. Can’t transfer funds
- Customer service is next to nil, been trying for 12 months to update my address
- Don’t better emailing them for help they don’t respond.
If it looks like rubbish, works like rubbish, it probably is rubbish! Find someone who knows what they are doing to fix this rubbish.Show lessGeoffj69
Developer Response
Dear Geoff, we have been working to enhance and improve the features of FAB Mobile, and fix the issues you've highlighted so that you have a more seamless experience. We've enhanced transfers and fixed screen size issues. You can update your address and documents on the app. Do let us know your feedback at atyourservice@bankfab.comApple Pay
When Apple Pay will be available?Fysal
