Miles User Reviews

Miles - Travel, Shop, Get Cash

ConnectIQ Labs Inc

Lifestyle

Travel

Reviews Summary

Positive highlights

🚗

This app hasTracks trips and miles automatically

🎁

This app hasOffers rewards and discounts for various products and services

💰

This app hasAllows earning miles for daily commutes and activities

📊

This app hasProvides detailed trip history and analytics

🌟

This app hasImproving with each update based on user feedback

Negative highlights

🔒

This app hasConcerns about data privacy and security

🤑

This app hasRewards and gift cards are often limited or difficult to redeem

🕰️

This app hasInconsistent tracking of trips and miles

💰

This app hasRequires a paid subscription to access full benefits

📉

This app hasReduced value of miles over time due to changes in the program

🤯

This app hasFrustrating customer support experience for some users

🚫

This app hasRewards are sometimes just coupons or trials available elsewhere

Top reviews

Most RecentHighest RatedLowest Rated

Uninstalling

I've had the app for about 2 1/2 years and when I first had it it tracked your miles and added it all up on its own (no going in and having to click to get your miles added or having to deal with pesky adds) and then you could use the miles you earned to get awards and subscriptions and they actually worked. Today the app has been updated to the point it just isn't worth it, the Mile awards are too high, the adding the miles yourself instead of having them add automatically is tedious, and having adds plastered all over your screen or every time you try to click something just makes the app unusable and useless. The gift cards you were able to bet on and buy were a perfect addition and so was the certain miles multiplier depending on the type of way you traveled, but now with the miles + and the other subscription you have to buy in order to actually get the miles you have done or to make more of the miles you have road just doesn't make any sense. I get the adds but paying for a subscription for an app that's supposed to give you money and discounts so you don't have to spend money doesn't make any sense to me. I miss the 2021/early 2022 version of this app. It's not what it used to be. I’m uninstalling.

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Marieee_15

a year ago

Response from developer

Hi Marieee_15, We appreciate feedback regarding the new update. Users are able to earn miles and redeem rewards through all of the same channels with both the free version of Miles or Miles+. Miles+ offers added benefits, such as an ad free platform, and accelerated earning opportunities. Please reach out to support@getmiles.com with any questions.

The updates ruined the app

I’ve had the app for about 2 1/2 years and when I first had it it tracked your miles and added it all up on its own (no going in and having to click to get your miles added or having to deal with pesky adds) and then you could use the miles you earned to get awards and subscriptions and they actually worked. Today the app has been updated to the point it just isn’t worth it, the Mile awards are too high, the adding the miles yourself instead of having them add automatically is tedious, and having adds plastered all over your screen or every time you try to click something just makes the app unusable and useless. The gift cards you were able to bet on and buy were a perfect addition and so was the certain miles multiplier depending on the type of way you traveled, but now with the miles + and the other subscription you have to buy in order to actually get the miles you have done or to make more of the miles you have road just doesn’t make any sense. I get the adds but paying for a subscription for an app that’s supposed to give you money and discounts so you don’t have to spend money doesn’t make any sense to me. I miss the 2021/early 2022 version of this app. It’s not what it used to be.

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JayDog0408

a year ago

Response from developer

Hi JayDog0408, Thank you for taking the time to offer us feedback. Manually claiming trips increases your chances to tag and boost your trips, earning you more miles. We do offer automatic trip claim with Miles+, along with 10x the trip boosts to accelerate your earnings. Users are able to earn miles and redeem rewards through all of the same channels with both the free version of Miles or Miles+. Miles+ offers added benefits, such as an ad free platform, and accelerated earning opportunities. Please reach out to support@getmiles.com with any questions.

No worth having it anymore

This was a very good app. when I first started using it, then they updated it and changed it. Now they are requesting a monthly or yearly fee for less benefits then what I was originally getting for free. They have now limited it so you can only count five trips today and it’s only a portion of the miles you drive. They did another update yesterday and now instead of being able to cash in Miles for gift cards every day it’s every 72 hours. The gift cards are sometimes $0.25 $0.50 $0.75 and a $1.00. However, they are not available very often. I did really enjoy the app and had referred my son, who download it, and had over 100,000 miles accumulated but since he hadn’t logged in for two months they took 100,000 points for inactivity. He thought he was still accumulating miles and didn’t see any point of logging into the app as he wasn’t going to use them yet. He wanted to let them build up. He did not receive anything saying they were changing everything and I would deduct such a drastic amount of miles in that timeframe. He has now discarded the app. and as soon as I can use up my miles, I will also get rid of it. The app is not worth having anymore!!?

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JH#123456

a year ago

Response from developer

Hi JH#123456, Thank you for taking the time to offer us feedback. As our gift card rewards are released with limited quantities, we try our best to ensure all users have the opportunity to redeem for rewards. Only users who have not opened Miles for 60 days or more will see a deduction of miles in order to provide a delightful user experience with top tier account security. Additionally, we have introduced many features such as Surveys, Shop & Earn, Refer a Friend, Trivia, etc. that allow users to earn thousands of miles in a single day.

Don’t waste your time

Sort all the app reviews by “Most Helpful” and you’ll see why I’m warning you not to bother. The “rewards” are mostly free trials that you could get without Miles and the rest are mostly small discounts on sites or some products from really sketchy-looking sites that may-or-may-not just steal your money and your info. Their developer responses are insulting. None of what they offer is “unique” or “exclusive.” The high rating in the App Store implies that they paid for fake reviews. The only rewards that would be worth anything are the gift cards, but they’re always sold out and they lowered the value to the point where you can’t help but laugh. 1,250 miles for 25 cents worth of gift cards? 😂 How are you not embarrassed to present something like this as your work? What you’re getting out of this is our personal data and information on where we go. That information has a monetary value. You need to give something in return if you want to have continued access to that information.

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PhantomPhan

2 years ago

Response from developer

Hello, and thank you for taking the time to leave your rating and review. We constantly are looking into making sure that we get a wide variety of rewards. As we continue to grow and expand our partnerships, we will have more and better rewards. Please feel free to message us at support@getmiles.com if you have any other questions or concerns.

Used to be ok, now just not worth it

I loved how this app automatically tracks your “miles” for you without having to go in and activating the app before every trip. The rewards were ok before, and I used to be able to get small gift cards are accumulating enough. However, now all gift cards require you to outbid other people using “miles” you earned, which I find so annoying and impossible to redeem. The tier system previously was decent before too, but now makes it impossible to level up a tier (goes by monthly) without either spending money or the type of person who literally does nothing other than moving around. You won’t really earn anything just for exercising or driving around for errands. I am hoping they change this back to the way it used to.

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Mai Ogawa

2 years ago

Response from developer

Hi Mai Ogawa, We're sorry to hear about your experience with the gift cards so far. Some of our gift card rewards are available for a limited time and a limited quantity. We have certain gift cards that restock daily, ranging in value of $0.25-$1.00. Other values of gift cards are released for special campaigns and raffles. There is currently a limit set in place for buy now purchases of one a day to allow for more users to have an opportunity to redeem for a gift card. We have made exciting new changes that separate the gift card rewards from the offers. Now you no longer need to spend your Miles to activate the offers, and can use your Miles on the gift card rewards!

Just an App that makes you pay for free things

So… aside from the $5 gift cards that you can redeem an asanine amount of miles for there is literally nothing else that the app has to offer. All of the “deals” that you can redeem your miles for are just the regular free trials that are already available to anybody who wants it. They also have all of the same stipulations as those free trials: you must be a new customer, and this is a one-time-use free month and that’s it. If people who already had these subscriptions could add free months with our miles that would actually be a reward! But as it stands right now they’re literally charging us miles for free things that we don’t even need this app to get…

How on earth does this app have such a high rating when it only offers the regular free trials? Seems very suspicious.

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viola mad

2 years ago

This app is for those who had an IEP in schooling and/or those who collect SSDI monthly.

Like I’ve stated in the title, this app is for those who had an IEP in schooling and/or those who collect SSDI monthly. You’ll get literally nowhere while using this app. It’s pointless and designed literally for the developers to benefit from it entirely. Everything is so fake on this app. You shouldn’t even bother to download it because it’s all a joke. I always try to redeem my miles for gift cards, but it says they’re all sold out. They make you raffle on it, and they’re pathetically low offers. 25 cents to 5 dollars. I’ve made raffles plenty of times and see it’s just a scam. I doubt anyone actually wins these cards and if they do, how can you actually feel rewarded or even good about your pathetic self walking all over you city with false hope. 😂 Such a shame. If you download and use this app, don’t be mad when someone disrespects you for using it. You did it to yourself stupid!

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D Miize

2 years ago

Response from developer

Hi D Miize, Thank you for taking the time to offer us feedback. We're sorry to hear about your experience with the gift cards so far. Some of our gift card rewards are available for a limited time and a limited quantity. We have certain gift cards that restock daily, ranging in value of $0.25-$1.00. Other values of gift cards are released for special campaigns and raffles. There is currently a limit set in place for buy now purchases of one a day to allow for more users to have an opportunity to redeem for a gift card.

They must only post 2 gift cards just to say there’s “multiple”

Whenever gift card rewards get posted, they go so unbelievably fast. I clicked a link via email literally 3 minutes after receiving the email & the rewards were sold out. This happens A L L the time. I have 20,000+ miles after using this app for approximately a year, and I can’t use the miles on anything because the rewards are either hard to come by, or are some kind of B$ Instagram influencer type deal - like $10(ish) off a hello fresh meal plan? Practically worthless. ETA: They only track SOME of my trips. This removed me from platinum status so I no longer get notifs about gift card offers. Was working great until that. Now it seems lazy.

ETA Feb ‘23: now there are no gift cards. Yeesh.

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popkern17

2 years ago

False Advertising

This app falsely advertises that you can use your earned miles to purchase gift cards. Not once in more then a year have I even seen a purchasable gift card. Everytime I check (nearly daily) the gift cards are always "sold out". I do not believe that the company actually offers gift cards for purchase, only use the false advertising to get app users. Now for the good. I gave the app 2 stars because it does allow me to keep track of my daily activity...for the most part. I have found it is not highly accurate, usually does not record compete trips or even accurate distantances. So if you're looking for something to keep track of work mileage I would suggest finding a different app.

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DovSleep

2 years ago

Such a deceptive app/program.

Takes forever to accrue enough points to get what MOST people want which is gift cards, because let’s face it, your other “rewards “ are not actual rewards. These are offers that are available to everyone on FREE sites or directly from the seller or company site. So back to the gift card issue.. they’re ALWAYS “sold out” but are shown as available until you click on them and THEN here’s the real kicker! You can BID on gift cards that are supposedly sold out for 3-4x the amount that they’re listed for! Insane! Don’t waste your time on an app that will never actually reward you for your miles. So disappointed. I’ve sent 3 messages and now I’m writing this review because I do this for an actual living so it’s EXTREMELY important to me that the consuming public are aware of bogus businesses and app developers such as this one ☝️

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JesMarie1131