Leave a Review Sport Clips Haircuts Check In
People can check in in front of you
This app is a good idea, but has a major flaw. Today I checked in at 3:20 PM with a wait time is 45 minutes for my stylist. I went and confirmed that I was checked in and waiting for my stylist to be done. It said I hadOne minute but after waiting several minutes it bumped me up to 30 minute wait! That is simply not acceptable. You can’t have an app that lets you check in for a certain time. And then put someone else in front else that person and push their wait time back so far. There is a reason that people use the app to check And that reason is to skip going all the way to the store to check in and then have to come back again later. It was very annoying as I don’t have much time during the week to get a haircut. Please fix this!Show lessHagauhsubdvsjdkdjgy
Developer Response
Hello and thank you for sharing this feedback. Please reach out to us at onlinecheckin@sportclips.com with the above information that way we can look into this.Sport Clips Fail
Sport Clips fail. Checked in with Sport Clips app and when arrived my name wasn’t on the wait list. Still had the confirmation and arrival time showing l in the app. (Yes, I was on time.) Their only solution was to check in again and wait 40 more minutes. Said I wasn’t going to do that and wait. The stylist said that 2 of them just finished and they would call the names in the list and if the people weren’t there, then they would take me. Fortunately for me there was only one other guy. The stylist who ended up cutting my hair said they have been having major problems with app/online check in and many customers complaining. If this is their customer service model and app performance...then wondering if I’ll ever go back.Show lessdee_magic_gurl
Stylist at Sport Clips Myself
As a stylist who works for Sport Clips myself, the idea of the app is helpful, it’s not 100% quite yet but it does work and it is helpful. Sometimes it will give you wrong wait times (not by much) or sometimes it won’t let you check in, but feel free to give us your feedback and we can let our owners know! I love how it especially gives you wait times for specific stylists but it won’t let you choose that stylist if they have over a two hour wait time (which is fair because our stylists need time to breathe!) also, if your stylist does not get their until a later time it will NOT let you check in with them until they clock in, your best bet is to walk in about 15 min before that time they are scheduled and say you want that specific stylist and the stylist should assist you and you should be in no time :) Has a few kinks, but don’t worry.Show lessDaynotniteperson
Never going back
Encouraged by the stylists to use the App to make appointments and not have to wait. Downloaded and used. Said my appointment was for 38 minutes. Got a text that said my stylist would be ready in 10 minutes. Got there in 5 minutes and my name was at the bottom of the list and said I had a 38 minute wait. Stylist said the App does't give you an appointment, it is just like calling a restaurant and telling them you are going to come in 45 minutes. Who calls a restaurant that does't take reservations and tells them you are coming in 45 minutes? This appears to be a scam to get your personal information to sell to a third party. Stay away.Show lessScammed 100000
