Difficult to use deposit app.
Apparently Think wants to make it difficult to deposit money from its customers. That seems unusual for an organization that is in the money business. I’ve been doing deposits over the last year using an iPad Air 2, with no problems. The Air 2 is at the highest IOS update level. Now Think wants the Air 2 to be at a higher level in order to use the deposit app. So I am required to purchase a new iPad in order to do banking at Think. That’s an interesting business model. Looks like I’m going to be searching for a new bank.
Show less
Awesome bank
I moved across the country and still use this bank. Awesome customer service, the app is great. The only thing missing is a virtual wallet/“pod” feature where you can make separate “accounts” or sections within an account (without having to come to a branch and create a new account) to allocate for saving for a certain item, emergency fund, car saving fund, etc.
Show less
?????
The app is often down and doesn’t let me transfer money. It gives me error messages whenever I try moving money from savings to checking. The load speed is pretty slow for an iPhone 11. I get my card declined at times even though I have money in there. Just please, I like the simplistic design and easy to use interface but the bugs and errors really make me think when I want to use the app.
Show less
Great Service
Never have I had to call and have gotten anything but wonderful personalized service when I need it. Very kind, very helpful folks and really provide helpful, knowledgeable service. It feels like my home bank. Thank you for your patience and always helpful.
Needs updating
I’ve been using this app for years without incident and it’s a super simple interface. However the past few months the app takes 5+ minutes to load after logging in. And half of the time when it does bring everything up, it keeps giving me the error updating message.
New update requires IOS 16
I am not happy that I can no longer use the online think app. I have an iPhone 7 pro and now I can’t access Think to move money around or make deposits. This basically forces me to upgrade to a newer iPhone. I was a frequent user of the app.
No longer to use the online App.
I no longer can use my online app since it requires iOS 16 or greater. I have 15.8.2
When I mentioned this to stink bank they said to purchase a new phone.
Seriously :-/
When I mentioned this to stink bank they said to purchase a new phone.
Seriously :-/
Can’t run app on my iPhone 7
The Think Bank app now requires iOS 16 and Apple only supports iOS 15 on iPhone 7 and 7 Plus so I’m unable to run this app any longer. This is disappointing since I was used to using the app on my iPhone to check automatic deposits and withdrawals. I don’t feel upgrading to a newer iPhone is justified just to keep using this app. I may look at moving my banking somewhere else where they have a app that I can use on iPhone 7.
Show less
Lots to like, but a real failing
I’m happy to have this app. It works very well for numerous functions. However, the search function is completely worthless. I have not been able to recall a transaction by its amount, or it date, content of a memo or any other reasonable search criteria that one would use for this function
If the search function was useful for preparing taxes, remembering categories, or any other of the fields for which you can make input, I would be much happier.
If the search function was useful for preparing taxes, remembering categories, or any other of the fields for which you can make input, I would be much happier.
Show less
Horrible at late hours.
The app will not update and whenever I try to do a transaction at a late time, it will deny everything.
I’ve had this happen so many times. It is embarrassing that I have to keep on refreshing the app until I am able to try and pay again.
I’ve had this happen so many times. It is embarrassing that I have to keep on refreshing the app until I am able to try and pay again.
