Do not use QLink Wireless.
If I could give 0 stars I would. I started service August 20th and have yet to receive my SIM card, I can’t even switch to eSIM at this point. I opted in to the .99 a month for hotspot, they sure did take my money but since I have no SIM card I can’t do anything. I talked to a person three days ago at the time of me writing this review and he said my account was escalated. I see absolutely no changes. Their phones are down right now for maintenance even though there wasn’t any memo about that happening. And yes, their customer service is able on weekends. Completely unprofessional, if this is how they do business I’m surprised they haven’t gone under yet.ElmoElizabeth23
Developer Response
We are very sorry to hear that you are unhappy with your service/plan. For assistance with your phone service, please contact your cell phone provider's support team, or we can try to pass the message along. Please email us at: support@mymobileaccount.com, and include your account phone number and details regarding the issue you are experiencing.Not free
It’s says free but I’m being charged for the service I didn’t know about and missed a family emergency because they shut my phone of for non payment when my service is supposed to be freeDanluva278
Developer Response
We are very sorry to hear that you are unhappy with your service/plan. For assistance with your phone service, please contact your cell phone provider's support team, or we can try to pass the message along. Please email us at: support@mymobileaccount.com, and include your account phone number and details regarding the issue you are experiencing.Support Center
The links do not work in the help center. Not on the qlinkwireless website nor on the app, which sends you to the website in an external browser the moment you click on anything anyway. These are not expensive or very difficult things to implement as features. There are literally website and app builders that have an AI do for you, if you don’t want to pay money for a person to do it for you. I’m sure the government funds that y’all are receiving for the lifeline program could easily cover those basic things. I cannot believe that the quality of it is so low considering the day and age we live in. Jesus Christ.Ann_Archy
Developer Response
Hi Ann. Please share your specific concerns at: support@mymobileaccount.com. We value your feedback and always look for ways to improve our customers' experience.Please share your account information and device details, and we'll reach out to you to provide a resolution.
My Mobile Account
Free
Details about My Mobile Account
- Released
- Updated
- iOS Version
- Age Rating
- Size
- Devices
- Languages
Features
Developer of My Mobile Account
- Versions
- Price History
- Description
- FAQ
Version History of My Mobile Account
3.3
December 22, 2022
Slight UI enhancements
3.2
May 11, 2022
Bug fixes
3.1
May 11, 2021
Minor bug fixes
3.0
April 14, 2021
New User Login
2.2
February 11, 2021
- Minor Bug fixes - Log out - Updates
More2.1
May 1, 2020
Updated libraries, updated UI, and minor bug fixes.
2.0
July 20, 2019
Version updated to My Mobile Account supporting Q Link and Hello Mobile Customers on one platform
1.4
May 7, 2019
Feature Added: 1. Manage Auto Refill updated with new features 2. Update payment for plans, bundles, or top-ups * Minor bug fixes
More1.3
March 11, 2019
Updated login process for users
1.2
February 22, 2019
Updated minimal bugs
Price History of My Mobile Account
Description of My Mobile Account
My Mobile Account lets you manage your accounts with just the touch of a button!
Check your data and minute usage or add more at any time. Stay on top of your refills, browse international plans and more.
It’s complete account management in the palm of your hand. So what are you waiting for?
Download the My Mobile Account app and start getting the most out of your phone service!
Available in both English and Espanol
My Mobile Account: FAQ
Is the My Mobile Account app compatible with iPads?
No, My Mobile Account does not work on iPads.
Who launched the My Mobile Account app?
Q Link Wireless LLC is the developer of My Mobile Account.
What minimum version of iOS does My Mobile Account need?
The minimum iOS requirement: 8.0.
What do users think of the My Mobile Account app?
The overall rating of My Mobile Account is 3.6 out of 5, which is okay but could be better.
What’s the genre of the My Mobile Account app?
The App Genre Of My Mobile Account Is Business.
What My Mobile Account application version is the current one?
3.3 is the most recent version of the My Mobile Account app.
When did the last My Mobile Account update come out?
My Mobile Account’s latest update was rolled out on September 18, 2024.
When did My Mobile Account get launched?
The app was launched on February 5, 2023.
What is the content advisory rating for the My Mobile Account app?
Family-friendly content, no mature themes or violence.
What languages does the My Mobile Account app support?
The My Mobile Account app is now available in .
Is My Mobile Account one of the titles available through Apple Arcade?
No, My Mobile Account is not part of Apple Arcade.
Does My Mobile Account feature in-app purchases?
No, you won't find in-app purchases featured in My Mobile Account.
Is My Mobile Account optimized for use with Apple Vision Pro?
Unfortunately, My Mobile Account is not optimized for use with Apple Vision Pro.
Are ads featured prominently in My Mobile Account?
No, ads are not featured prominently in My Mobile Account.
Screenshots of My Mobile Account
