I fully understand you and like you I got ransacked so many times that I’ve lost count. The difference between you and I is that I spent a bit to get to the 20’s but you are right it makes no difference cause in the end people that spend gets all the decent stuff while it takes longer for newbies to succeed. There are a lot of idiots that are displaying bully tactics and in some cases they taunt you. I’ve had more fun with Valor than this game. I’m even thinking of throwing in the game as it’s time consuming and a waste of money. Glad I gave up spending in this game!
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Developer Response
Dear players, I'm sorry to bring you a bad experience. We are a very popular strategy game, players all over the world are playing fair, you can join active alliances, so you will not be attacked by other players, at the beginning of the game, we have prepared a beginner tutorial for novice players, The purpose is to give novice players a quicker understanding of the game. After completing the novice tasks, they can upgrade the castle and explore and develop with their allies. There are many players in the game who can reach a high level without spending money, and the strength is also very high. If you play patiently, I'm sure you can increase your strength too. You can also join an active coalition that will help you grow stronger. If you have any questions or suggestions, please contact us directly in the game (click the billboard next to the castle, click "Support", click [Help]) or contact us by email (support_roe@im30.net) for detailed instructions and corresponding screenshot. We will read it carefully and help you as soon as possible. Have fun.This might seem petty but I purchased the right to have a personal avatar. The image was approved , I changed it and everyone said they liked the one I had previously. This time it was rejected. Now here’s my issue. If it’s rejected just say so and give me the option to upload another after all I bought the permanent right. Furthermore if your going to deny it at least give some means of my being able to appeal. Over 48 hours later I still have not had the courtesy of a response. These guys take your money but don’t care afterwards. Also and very importantly they do not have moderators and permit some disgusting server chat. The age rating of this game seriously needs raising. THE DEVELOPERS LIE IN THEIR RESPONSE HERE ( Note age 12+ j
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Developer Response
Dear player: Hello! I'm very sorry to bring you a bad experience. The situation you have encountered should be that your original avatar has some violations. You can contact us directly in the game, and we will help you check and tell you how to modify it so that it can pass the review smoothly. If there is no violation, we will help you continue to use it (click the billboard next to the castle, click customer service, click [Help]), or contact us by email (support_roe@im30.net), providing detailed explanations of the problem and relevant screenshots. We will read it carefully and help you as soon as possible. We will strengthen customer service response speed and service quality. Our game does not allow any minors to play. We have a strict authentication system. Our game strictly prohibits racist messages or any racist behavior from anyone. Any abuse is also strictly prohibited. You can also report inappropriate remarks, once found, we will take it seriously, or contact us directly in the game. The contact information is the same as above. Happy gaming.I spent a little money (unwillingly) at the beginning having realised builders were important for both building and collecting resources to aid progress, however I’ve now been stuck on level 18 for a considerable amount of time, basically you have to spend all your time maintaining a constant shield, otherwise you are wiped out by higher ranking players, and then spend a week trying to replace all the resources you lost, with no hope of making much more than small steps forward elsewhere in the game, if you don’t spend (which is constantly pushed at you) you vertically grind to a halt, I tried, but I think I’ve given up.
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Developer Response
Dear player: Hello, I am very sorry to give you a bad experience. We are a global strategy game that tests the strategies players use within the game. If you are often attacked and plundered by other players, you can try: 1. Use a protective shield to protect your castle; 2. Join an alliance and ask the alliance to help you. 3. Skillfully participate in and complete in-game activity tasks, so that you can obtain a lot of resources and game props for development. At the same time, you can communicate with more experienced players, and you can learn more in-game strategies. I hope you will continue to experience our game, we will continue to optimize and improve the game to give you a better experience. If you have any questions or suggestions, please contact us directly in the game (click the billboard next to the castle, click customer service), or contact us by email (support_roe@im30.net), describe your problem in detail, and submit account information . If possible, please submit relevant screenshots. We will read it carefully and get back to you as soon as possible. Happy gaming.A game that you don’t get farmed by others And is not pay to play You can earn so many free crystals that you don’t need to spend money. I have spent maybe $20 which is more than any other game I play. This one is worth it My only complaint- After you purchase the introductory packages the others are really pricey. I would like to see more sales. I don’t mind spending $10 or so. But 50 plus. Ain’t happening.
After playing I really enjoy the game. The crystals are easy to get and amazingly farming is stopped pretty quick. Yes it takes time to build and upgrade but still so much other things to do while waiting. And the anniversary event is incredible!
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Don’t get sucked into giving this game money. They don’t give you what you pay for and don’t respond to requests for refunds. The in game customer service is a joke. No one ever replies.
Developer Response
尊敬的玩家：抱歉给你带来不便。 如果您在游戏中遇到任何问题，请联系客服（点击基地旁边的 - 游戏帮助-客服-填写对应问题），填写联系客服表格后请耐心等待，我们将尽快答复并帮助您解决问题！游戏内有丰富有趣的活动等待您的参与，希望您继续尝试我们的游戏，我们承诺会不断地优化和改善游戏。祝您游戏愉快~This game already favours the huge spenders enough. However, today was the last straw. They came out with a 1 year anniversary event where a wings cosmetic which provides very powerful game buffs costs $10000 to unlock… ridiculous. Not to mention the other cash grabs like $1 for a avatar picture and $150 for VIP so you can unlock quality of life features.
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Developer Response
Dear players: Hello, thank you for your feedback, I'm sorry to bring you a bad experience. Our game provides free game modes and experiences, we do not force consumption, but you can choose to buy some special equipment to improve your game progress. There are many active alliances in our game, you can join, you can develop slowly, it does not necessarily cost, but also can become very powerful, if you have any questions or suggestions, please contact us directly in the game (click the base Next to the billboard, click Customer Service Help), provide a detailed description of the problem, and related screenshots. We will read it carefully and help you as soon as possible. There are rich and interesting activities in the game waiting for your participation, I hope you will continue to try our game, we promise to continuously optimize and improve the game. Happy gaming.This isn’t what the game advertises. It’s pointless. I haven’t paid any money to buy gems but it seems like a cash cow for the developers.
Developer Response
Dear player: Hello, I am very sorry to bring you a bad experience. We apologize if in-game ads have misunderstood our game. We are a brand new strategy game. As you level up in the game, you can unlock more buildings and activities. In the early stage, focus on technology development and research and development; in the middle and late stage, you and your alliance will participate in "Battle of Chaos", "Eden" and so on. There are many players in the game who can reach a high level without spending money, and the strength is also very high. If you play patiently, I'm sure you can increase your strength too. You can also join an active alliance that helps you grow stronger. We are also constantly developing new ways to play and hope you will continue to experience our games. If you have any questions or suggestions, please contact us directly in the game (click the billboard next to the castle, click customer service) or send us an email (support_roe@im30.net), please describe your problem in detail and submit your Please submit relevant screenshots as much as possible for account information. We will read it carefully and contact you as soon as possible. have funMost of the images aren’t real in the game and you never find those views.
Developer Response
Dear player: Hello, I am very sorry to bring you a bad experience. We apologize if the in-game imagery caused you to misunderstand our game. We are a brand new strategy game. As you level up in the game, you can unlock more buildings and activities. In the early stage, focus on development and technology research and development; in the middle and late stage, you and the alliance will participate in "Battle of Chaos", "Eden" and so on. We are also constantly developing new ways to play, and I hope you will continue to experience our games. If you have any questions or suggestions, please contact us directly in the game (click the billboard next to the castle, click customer service), or contact us by email (support_roe@im30.net), describe your problem in detail, and submit an account information. If possible, please submit relevant screenshots. We will read it carefully and get back to you as soon as possible. Happy game.Do not believe fake advertising.. there should really be a law released against this. This is solo build castle game and 1minute into the game you find an altar that gives you a dragon…. So definitely not one on one or team on team strategy battle game, basically just copy paste build your stronghold and pay money for speed ups copy paste usual mobile game
-update: dear developer, your adds on instagram and everywhere else suggest this game is like age of empires - age of empires is a traregy game were you build you are fighting real players real time and your castle development resets to zero each match - this is nothing like age of empires except the style of drawings. You have copy pasted mobileroyale or warpath or any other mobile game where you have your castle which you develop over time and fight other players, copy paste concept - its not like age of empires - please correct your fake adds in all social media.
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Developer Response
Dear player: Hello, I'm very sorry to bring you such a bad experience. We apologize if in-game ads may misinterpret our game. We are a brand new strategy game. Dragon power reaching 100% can speed up the work efficiency of your workers, and the construction time is free for a short period of time. The novice tutorial of the game is to let you understand the game faster, please be patient to complete the novice tutorial. After completing the beginner tutorial, you can build your castle. Complete the main quest in the lower left corner to obtain resources and game items. As you level up in the game, you can unlock more buildings and activities. In the early stage, focus on development and technology research and development; in the middle and late stage, you and the alliance will participate in "Battle of Chaos", "Eden" and so on. There are many players in the game who can reach a high level without spending money, and the strength is also very high. If you play patiently, I'm sure you can increase your strength too. You can also join an active alliance who will help you become stronger. We take your feedback seriously and forward it to the developers, trusting that they will take your questions seriously as we optimize and improve the game. If you have any questions or suggestions, please contact us directly in the game (click the billboard next to the base, click Customer Service Help), provide a detailed description of the problem and relevant screenshots. We will read it carefully and help you as soon as possible. There are a lot of interesting activities in the game waiting for you to participate. Hope you keep trying our games. We promise to continuously optimize and improve the game. Happy game.The game was extremely enjoyable and fun until this weekend. You’ll put in hours and hours of time building your castle and characters. You’ll even spend money in game. Then this weekend the developers decided it would be a good idea to put a “State Vs. State” game play which I was excited for. I spent a month building up my castle with what I thought was a strong alliance. The other state invaded and destroyed the state I was in in about 1 hour. No chance. Days of resources lost and 30 days of building solders gone. Here’s how.
Apprantly, some people spend thousands of dollars on this game. I had a pretty powerful castle and power rank of nearly 2 million. Out of hundreds of players in my state, the top player had 15 million power. The the developers matched us with a state that had a dozen players with 32 million power. There is no chance to survive. They have dragons that knock down your shields and then they rob you of dozens of hours of work in resources and wipe out a month of armed forces that you built up. Clearly the developers threw us to the wolves and erased dozens of hours of hard work for 100s of players. After a month of fun and some money spent I’ll be uninstalling the game I came to enjoy. If you are a new player, avoid the game - you’ll just be disappointed in the end.
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Developer Response
Dear Commander, hello! Sorry for your bad experience. Strategy games are not single player games. Alliances are especially important in the context of a zombie siege. Join an active alliance for easier access to Survival Supplies and Tech Supplies. At the end of the game, under the protection of the NAP treaty, players who dare to attack you will challenge the entire alliance ~ so that you can develop slowly, and you can become very powerful without spending. If you have any questions or suggestions, please contact us directly in the game (click the billboard next to the base, click Customer Service Help), provide a detailed description of the problem, and relevant screenshots. We will read it carefully and help you as soon as possible. There are rich and interesting activities in the game waiting for your participation. I hope you will continue to try our game. We promise to continuously optimize and improve the game.
MAXX HDDDDDDDDD
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