Perpay User Reviews

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  • Perpay is Family!

    I love Perpay and have been using the app for a while now. I love being able to shop for quality items with big name brands! The shopping catalog is huge!

    I’ve purchased my major appliances (washer, dryer, TV, mattresses, exercise equipment, etc..) and everything shows up on my doorstep super quick. You can purchase a warranty on the large items. Scheduling installation is easy and safe. I’ve had issues like a product showing up with damage and the customer service is the best. Replacement showed up really fast and they pick up the product I’m exchange with no issues.

    The payments are reasonable and easy to keep up with. I’ve received amount increases for more shopping The app is great at helping me keep track.

    I’m happy to be able to use Perpay in my everyday life.
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  • Great service terrible technology

    Perpay is a great service that I use regularly. I really like being able to make a large purchase and be able to pay it off over time. The only issue I have with Perpay is the cheap tech behind it. The app is aggravatingly slow and glitchy and unfortunately so is the website. I’ve been browsing many times and just gotten tired of waiting so I gave up. Considering how reliable the service has been I don’t let this deter me from using it but it would be great to see an investment made in this side of the business.
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  • Has gone down hill since 2020

    I have been a customer since 2018 without issues until last year. I have canceled many orders for birthdays etc because the order no longer get approved within a 1-2 days as they say. I have now been waiting 11 days for an order to get approved. Not even shipped just approved. Last month, the rep told me there was a glitch and would be fixed and order would be approved as normal, that was a lie. The reps give canned response answers but don’t help too much. I now have to upload a paycheck stub each order which I never had to do until last year. I do this immediately but never get my orders approved. Please don’t plan on ordering Christmas gifts or anything you need within a certain time because you will not receive. I am really going to pay off and close since it’s not beneficial to not ever get an order approved when been a paying on time customer for 3 years.
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  • Just started using…will leave a second review

    I signed up and was approved $1k. I set up my ADP but received a message saying that my account doesn’t support this action and that I’d have to contact my payroll administrator to continue. I was given the option to manually set it up with instruction they provided. I’m hoping it works as I will be paid soon. It will take about 6-8 weeks for the PS5 to ship out once a payment has been made. Would love feedback on the manual direct deposit route. I can’t find any experience on this online.
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  • Awesome

    I would say it is super easy and self explanatory on the sign up process. It’s a great app for a little extra help and tight budgeting individuals and families but could be more affordable and include more items for purchase using their app. The shipping it’s super fast once approved compared to other knock off apps trying to compete with Perpay. The only plus I would have to say is it news to grow to be more affordable and not include more items but other than that it’s one of the best apps on the market. Thanks Perpay for being awesome!
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  • BEST APP EVER!!!!!

    I love this app. It help me tremendously with my credit. Since I’ve use it in a year my credit score has went up in 200+ points. I started with a credit line lower and it’s doubled since then. Getting things you want and not having to spend the full amount right then is amazing. I would highly recommend this app to anyway who job can do the direct deposit program. If you’re looking to help your credit score.
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  • HORRIBLE

    Tried purchasing some Christmas toys. I was “approved” before even shopping with them. Placed the order and it says I need to be re-approved basically and asks for my pay stubs or benefits statement. So I uploaded my benefits statement. It was almost immediately rejected. They then ask me to upload pay stubs, which I don’t have. I give them even MORE documentation for my Social Security benefits. (At this point I’ve given them everything that can possibly be printed off and screenshot from the Social Security website). Guess what? Denied again! Telling me I still didn’t give them the right documentation. Honestly the week long back and forth, with yes you’re approved, oh wait now you’re not, and no all your documentation isn’t good enough for us crap is just old. Never again. Perpay is deleted from my phone. I’ll spend my money somewhere else. Perpay is a scam. They got ALL SORTS of personal and financial info out of me and all I got was lost time.
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    Developer Response

    Hi Sara, We apologize for any frustration caused here! We operate solely through payroll direct deposit, and Social Security & Disability benefits are not able to be split between multiple financial institutions. We have a solution for this, but we do need a benefits award letter in order to move forward. A member of our Support team would be happy to provide additional context & answer any questions, as well as help get this issue resolved. Please email hello@perpay.com referencing this review so that we know it's you! We look forward to speaking with you.
  • Easy to use and beneficial

    Perpay is easy to use, they have a pretty good selection of goods, and most of all you can build your credit while shopping for things you need and love. Obviously there’s a markup but in my opinion it’s worth it to be able to pay over time and build credit at the same time. Plus it automatically comes out of your psycheck. How much easier could it be? I’m sold. I’m on my 5th purchase and will continue to use them for certain things down the road. Thanks perpay!!!!
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  • Really helped my credit score

    I suffered from a very low credit score. In the beginning this app gave me a decent amount to purchase with and, due to the convenience of having the money drafted from my place of employment before I get my paycheck, I didn’t have to worry about forgetting a payment. My credit score has jumped up 42 points and the amount I’m allowed to use has gone up a decent amount. I recommend this app if anyone is attempting to build their credit. The choices of items on here are amazing and I’ve had no issues with any of the products I’ve received.
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  • Great ideal that works

    Much like you I was I didn’t trust it at first either. I took that leap of faith on a 50 inch vizio tv and low and behold it showed up at my door. One “negative” is that i keep telling myself don’t get anything else lol. One day I’ll listen to myself. In my case I’ve made my payments like I’m supposed to and now (for some not all items) they ship it and I’ll get it in two or three days. You will pay more than in the store but nothing like Aaron’s and rent a center, maybe 1 and a half times retail. As long as that’s ok with you you’ll be happy.
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