App Integration with Location is almost perfect
I really like that the app works well with the jax location. The only thing I don’t like is sometimes it doesn’t scan well during check in or check out.
Easy access to make reservations
I quite often use this app to make reservations to park my vehicle. It works well and I normally process quickly. Sometimes I have an issue pulling up current reservations and have to navigate around the app to find it. Otherwise it works well and I enjoy the convenience.
Rating the App
I have had issues with the app. It doesn't show my current reservations but shows it in history. I had problems placing a reservation before but it seems to have been fixed. I have removed and redownloaded 2-3 times to fix it but it didn't fix it about a year ago. Caveat: i did t try to reas the instructions on the app, so it could be me… just sayin’ as i am not a five star user either, lol. Called the number and was able to get reservations done very quickly though. I have an iPhone X.
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App and ATL reviews!
App: please update all the UI and bugs in app, the app runs so laggy and slow. Add to calendar functionality does not work, along with Add pass to Apple wallet. Please fix this issue.
ATL location: it is beyond unacceptable to wait on average 30+ minutes to be picked up from ATL back to parking. Please do better! If other off-site parking locations can have multiple shuttle pickup, you can too. Whatever the dilemma, hire more drivers please, more frequent shuttle pickup from the airport is needed!
I fly and use the parking weekly, please do better!
ATL location: it is beyond unacceptable to wait on average 30+ minutes to be picked up from ATL back to parking. Please do better! If other off-site parking locations can have multiple shuttle pickup, you can too. Whatever the dilemma, hire more drivers please, more frequent shuttle pickup from the airport is needed!
I fly and use the parking weekly, please do better!
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Suttle
I left my car key in the shuttle and the driver found it! When I came back from my trip I was worried because I can’t found my key in my purse. so happy to found a note in my car that my key was returned by the driver to the office. The driver was a very nice lady
App review
The app seldom, if ever, works well for me. I try to use it but usually have to go to the web site to make a reservation.
Example- I try to enter a reservation start time & date ( in the future). I select the time and date from the drop down in the app, select done and receive a message that the time and date are invalid. No explanation why, no option to change it . . . Just invalid
Another example from past experience. I enter a time and date from the drop down. Select done and the app takes me to the start page to start over again.
Example- I try to enter a reservation start time & date ( in the future). I select the time and date from the drop down in the app, select done and receive a message that the time and date are invalid. No explanation why, no option to change it . . . Just invalid
Another example from past experience. I enter a time and date from the drop down. Select done and the app takes me to the start page to start over again.
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Works sometimes
I have found that the app is great for setting up appointments, paying and checking in/out but has problems calling for a shuttle at the airport. This is probably not an app problem but rather backend problem. In any case, I really enjoy WallyPark.
Just. Does. Not. Work.
The bugs range from annoying to impassable.
Annoying? There’s a huge blue button on the home screen that invites me to “Make a reservation.” Tapped the button. Nothin’. Tapped the text. Nothin’. Tapped some other text. Still nothin’. Looked for anything else with the word reservation. Nothin’.
OK, I get it that “Book now” at the bottom should get to the reservation bit, but don’t mislead me with a “make a reservation” button that doesn’t do anything, and don’t then switch terminology on the button that leads to reservation making. Just amateur UI design.
Of course, that would be less bothersome if making a reservation actually worked. But when I select the date (a week from now) the app pops up a spinner to select the drop off time, but whatever time I select results in “Alert. Error in date time selection. Please try again.”
I can’t select the date and time I plan to drop off my car. I can’t select a date and time that I don’t plan to drop off my car.
Well, heck. I guess I can’t make a reservation. That’s something of a problem for a reservation app.
Annoying? There’s a huge blue button on the home screen that invites me to “Make a reservation.” Tapped the button. Nothin’. Tapped the text. Nothin’. Tapped some other text. Still nothin’. Looked for anything else with the word reservation. Nothin’.
OK, I get it that “Book now” at the bottom should get to the reservation bit, but don’t mislead me with a “make a reservation” button that doesn’t do anything, and don’t then switch terminology on the button that leads to reservation making. Just amateur UI design.
Of course, that would be less bothersome if making a reservation actually worked. But when I select the date (a week from now) the app pops up a spinner to select the drop off time, but whatever time I select results in “Alert. Error in date time selection. Please try again.”
I can’t select the date and time I plan to drop off my car. I can’t select a date and time that I don’t plan to drop off my car.
Well, heck. I guess I can’t make a reservation. That’s something of a problem for a reservation app.
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Worthless
I have an account, I have had to repeatedly update or re-enter info.
I have an upcoming trip ( paid for) and needed the info. I used the mobile app and it popped up a screen to see upcoming reservations. Problem is it either just did not respond or kicked me completely out of the app.
The parking is great , the people are great however the app is a disaster!
Case in point, trying to write this review it wants a nickname and any iteration of letters I put in are taken! Really?
Hopefully I will figure something out to get by it!
I have an upcoming trip ( paid for) and needed the info. I used the mobile app and it popped up a screen to see upcoming reservations. Problem is it either just did not respond or kicked me completely out of the app.
The parking is great , the people are great however the app is a disaster!
Case in point, trying to write this review it wants a nickname and any iteration of letters I put in are taken! Really?
Hopefully I will figure something out to get by it!
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App doesn’t always work
When I’ve tried to book a reservation on the app, it never seems to go right, so I have to book online using my laptop. Also, when I used the app to request a shuttle pickup this week, I just got the spinning wheel. I had to them find the text number to text for pickup. It all worked out, but it would be nice if the app did what it is supposed to do.
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