Leave a Review PreFlight Airport Parking
App almost unusable
Great parking experience here but the app is horrible since the update. It never saves a reservation, making you go to the website, and then the reservation you made won’t appear on the app at all. The old app worked perfectly fine…if it’s not broke, don’t fix it!! Redoing my review to 1 star. Customer service online is completely nonexistent. Even when I make a reservation online because the app never works, it won’t add it to Apple wallet and doesn’t give me an email confirmation either
Update: added a star because app does now accept reservations, but no reservation shows up on the app so you have to access confirmation email to get into and out of the garageShow lessApp almost unusable
Great parking experience here but the app is horrible since the update. It never saves a reservation, making you go to the website, and then the reservation you made won’t appear on the app at all. The old app worked perfectly fine…if it’s not broke, don’t fix it!!
Redoing my review to 1 star. Customer service online is completely nonexistent. Even when I make a reservation online because the app never works, it won’t add it to Apple wallet and doesn’t give me an email confirmation eitherShow lessApp useless since update
Since the update the app usually crashes and is practically completely unusable. The one time it worked, it would not apply my earned points toward my reservation so I had to go through the website. Also the way to choose the parking dates is much worse. It’s difficult to pick the month you want whereas the previous version you could select a range of dates in one go. Update: app no longer crashes every time but won’t save my reservation so is still unusableShow less