Beam User Reviews

Top reviews

Very nice but pricy

pricy

Useless

This is huge Chinese rich man money laundry system e-bikes yes the one you see everywhere dumped careless bicycles, well I’m not going to be part of this, Today total one and half hour ride, cost me more than 50 dollar + 15 dollar universal pass + 5 dollar in first register (I don’t know what is it)I can’t even see in my pay history. There was no helmet on bike, being charged for no helmet return, Locking my bike option still charges you money, but why? Why I am paying something that I don’t use it’s locked and I am having my lunch somewhere, what is the mobility or any benefits for this bike then? End your trip and go find another bike between food break even you find one there is no helmet so what is all about, I tell you… Chinese money laundry system as e-bike!
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No smart features

No smart features, taking a million seconds to turn off the scooter so annoying I am standing next to scooter waiting the app to shut the scooter off so annoying

EBikes in Brisbane are no good

Rode one at lunch - south bank to valley and back - I was a daily citycycle user and these are an inferior experience in my opinion:

* the eBikes are so heavy even with pedal assist they seem slower than a citycycle (which is saying something as those things are also heavy AF)

* the one I got coming back had shot brakes (front and back) and I didn't realise until I was coming down Thorton St due to the engine braking (next point) and so nearly crashed it down Thorton Street - had to swap it for a third bike (reported it as faulty via the app) -

* as soon as you stop pedaling it feels like the engine brakes against you - so didn't result in any faster or less effort than using a pushie

the "parking zones" were impossible to pinpoint as your location (blue dot) on the app map keeps jumping around so I couldn't return it to a parking zone for the extra $0.50 credit

* at one point near the valley the chinatown area and mall is a "no go" zone which meant even though I was near it - but not in it - the bike brakes and suddently stopped - I got a text telling me the leave the no go zone even though I wasn't in it

Pretty poor experience, I'll cancel my monthly sub and stick to my pushie
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Ok but not uphill

Great on the flat. But as soon as you go up a small incline, you have to walk, not good for Wellington with the many hills. I tried a different one, and same thing, not uphill, I’m only 90kgs,

But otherwise easy to set up and ride, just like a bike with breaking,

Shady business

Seem to have recently reduced the maximum speed of scooters, regardless or whether it’s day or night, and yet still charge the same fee. Slower scooters means it takes more time to get to your destination, thus charging you more money.

Response from developer

Hi Opinion. We're sorry to hear about your concerns. But please be reassured that there has been absolutely no change in our speed settings. Our maximum speed is dictated by government regulations depending on the area we operate in, and our technology is set accordingly and does not change. If you'd like to know more about the speed regulations in the city you're riding Beam in then please email me directly on makeusbetter@ridebeam.com and let me know which city you're in. Thanks, Ian, The Beam Team

Easy the best scooter provider in Auckland

The ONLY scooter that gets up Auckland’s hills

Does not work for people not from Korea

I see these scooters everywhere. I would rent one but I do not have a Korean Driver’s License. I have a license from the States. So, don’t bother downloading this app. I notice Lime Scooters around. So I use them. They are more international and better for non Koreans I guess.

Response from developer

We're so sorry you had difficulty registering. Sadly we do require a Korean Driver's Licence at the moment, but we're working on ways to allow holders of international licences to register. Please bear with us whilst we get to a solution that balances the need for safety with convenience. Cheers. Dan. The Beam Team

Easy ride!

Easy to register, easy to ride!

별 하나 주기도 아깝다

버그수정했다며? 아이폰7 코드 스캔도 못하고 앱 팅기고 꺼지는데? 니네 씹@@@@빨련들아 일처리 w같이 하지말고 버그수정이나해

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