Love these scooters!
Quick to start easy to use, great way to get somewhere in a hurry
Could be better
Need to explain the blue tooth needs to be on and also that the app will take more money than you have topped up without warning, otherwise all good.
First time using
First time using and it was a great experience but was shocked about the price. For about 10 minutes worth it was about 10RM! Nonetheless, it saved a lot of walking time for us!
Great but regularly buggy
The scooters are great when they work, which is around 90% of the time. The app can have trouble picking up accurate locations and starting/ending rides, but otherwise very good.
The best scooter rental in Antalya
I use three scooter rentals in my city of Antalya Turkey and Beam is by far the best. They have the least problems with the apps or the scooters and no hidden fees. The other companies were often charge if they don’t like the way you parked etc. Beam has always been hassle free!
So much fun!
Beans scooters are awesome, so much fun and super easy to use. Will definitely try them everywhere I go 😊
Mo’ functions Mo’ obstacles
Overall I’m grateful for the app and the service, and the quality of the vehicles and their maintenance. The app has lately seen a lot of changes that, for long time users can cause a slightly janky adjustment to the new UI but it’s largely intuitive. The update before this saw the app really struggling to engage the function to take a photo of the freshly parked vehicle, sometimes taking minutes. The new version seems to have fixed this issue but has twice today signed out my account and identified me as being in a different country. These are obviously teething issues as the app evolves to become an overall better experience but these are also the things that for me keep it from being a 5 star
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Pricey rates
The bikes are there, but their rates are quite pricey in Brisbane. Many cities have similar services as a fraction of the cost for a typical 30-40 min commute.
App too slow
It is slow to start and to end the route
Must park in designated spots, few and far between
Recently Beam has updated their policy to require me to park in designated spots. The problem is that these spots are hard to find and they’re far apart. So now I need to cross a major road and walk 10 mins to get back home. What’s the point of a scooter if I can’t drop it off conveniently?
Response from developer
Hi there, thanks for taking the time to post that comment. We’ve noted your thoughts and please be reassured that we're working really hard to get our scooters to the right spots when they’re most needed.
