Worst App Ever Used........
This is easily the worst app I have ever used. As an iTunes app intended for use by Apple users, why would you make an app incompatible with Apple’s Keychain? First, it doesn’t recognize that Keychain has a user name and password for the Military Star. Then when you force it to utilize Keychain it still fails. Sometimes it won’t recognize that there is data entered despite displaying characters, other times it just does nothing when you select a Keychain to enter.
Second,TouchID does not work and nothing shows up in settings that allows you to turn it on. I can’t even log on that way! While I don’t have FaceID, I can only assume it is the same from the number of complaints I see. I still have to log on via a web browser which defeats the purpose of actually having an app.
Lastly, who creates an app that can’t be rotated and viewed in landscape mode?
I am not surprised that it appears AAFES didn’t check the app they paid a developer to create, they aren’t really known for their customer service or attention to detail. You would think that when finally catching up to what nearly every other financial institution has been doing for the last 10-15 years, AAFES might want to get this one right.
Come on folks, we were all really looking forward to this one! If it starts working I will absolutely change my ratings.
Second,TouchID does not work and nothing shows up in settings that allows you to turn it on. I can’t even log on that way! While I don’t have FaceID, I can only assume it is the same from the number of complaints I see. I still have to log on via a web browser which defeats the purpose of actually having an app.
Lastly, who creates an app that can’t be rotated and viewed in landscape mode?
I am not surprised that it appears AAFES didn’t check the app they paid a developer to create, they aren’t really known for their customer service or attention to detail. You would think that when finally catching up to what nearly every other financial institution has been doing for the last 10-15 years, AAFES might want to get this one right.
Come on folks, we were all really looking forward to this one! If it starts working I will absolutely change my ratings.
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Response from developer
Thank you for your feedback. Your suggestions will be considered for possible future updates. Please be advised our App supports Touch and Face ID, if your phone has these capabilities. To troubleshoot your technical difficulties, please contact MilitaryStarApp@aafes.com for assistance.
Do you use a password manager?
This app is totally unusable. Password field does not allow pasting. My password is a random jumble of 36 characters and numbers and cannot paste it in. The app doesn’t interface with LastPass.
I’m back to logging in via Safari.
I’m back to logging in via Safari.
Excellent app
Within a minute of downloading this app I was able to access my account, pay bills, and check on a number of other account information. Simple, easy to use and necessary for mobile banking.
Overall Good
It makes my financial management way more convenient. However, the Touch ID login option does not work properly. Please check on that and fix it, then I will update my review after the latest updated version. Thank you.
Fantastic!
Like many others, I have been waiting for such an app. Works like a charm thus far. Thank you for making it easy to use and bringing the info to us via app!
Finally
Simple, straightforward and easy to use.
It’s about time!
I’ve been using a linked mobile site to manage my account for years. Finally there is an app and I’m excited 🤗. So far the app does everything I need. Very nice and simple design, but feature-rich!
Love it!
Makes checking my balance, looking at my txns and making payments a breeze!
Finally!
I’ve been waiting literal years for a military star app, and I’m finally glad they released one.
Great App!
I really like being able to scroll through the current MilStar promotions, nice feature.
