Leave a Review Roadie Driver
Love the App, just a little buggy!
Great app, very nice passive income to do in between Lyft/Uber/Door Dashes. App is pretty buggy though, when an order is accepted it doesn’t go away right away and refreshing does little for the map. Also app freezes up sometimes and for no reason at all it will sign you out. I have to sign in at least once a day sometimes twice. Would be nice if I could just stay logged in or Maybe have a way to sign in quickly or remember credentials? No complaints with how payouts work, which is obviously the most important part lol. I have always received what I was told I was going to receive and the payouts are weekly on Tuesday so if you also make a paycheck on Friday you get a nice double pay week. Definitely work checking out and developing further!Show lessTLeP13
Needs improvement
This driver app from the UPS logistics company Roadie serves Roadie’s independent couriers. The app is not competitive with other delivery gig apps, and not yet even robust enough to be reliable. Refreshes do not happen fast enough or often enough. Inactive gigs hang, sometimes for an hour, luring drivers to a pickup when the gig offer was withdrawn long ago. This wastes the drivers’ precious time and creates massive frustration. A shame that the app makes Roadie sometimes feel like an unreliable option for gig work. Crashes happen on a daily basis even when all software is up to date. In-app chats with Support are dropped randomly.
As a peak driver for UPS I can make a direct comparison with UPS’s in-house routing systems (known as DIAD), and this app compares badly. The in-app navigation is not yet seamlessly integrated with navigators on my iPhone.
The UI is ok, not great. While delivering, it is too hard to see what might be coming next. The color scheme should absolutely be changed. Current colors are not intuitive when evaluating past, present and future information.
The best part about this app is the excellent UE regarding finance and payment. Earnings flow reliably as expected into my bank account with no errors thus far.
Three stars from a company that I would otherwise rate as five stars, based on driving experience. Needs improvement fast.Show lessLeaveword
Major disappointment
Really thought this app would help me financially 😔 Most of the time I get rejected for the gigs I submit for, and I have a 5-Star rating so far. I don’t even bother with the Walmart orders that much anymore (been getting rejected for those too a lot lately). But, before that, the Walmart orders wouldn’t be ready at all, so I would end up having to cancel after 15-25 minutes of waiting because as we all know “time is money!” You only get a $4 inconvenience fee for that. Or, the Walmart orders would have already been picked up after I done drove 30 minutes to the location. 🤨 Wasted a lot of time and gas fooling around with the Walmart orders. Some other times on different gigs like the Pepsi it said “4 items”, so I get there the “4 items” consisted of 4-sets of 3-4 boxes 📦 binded together! 😑 I really had high hopes for this app and wanted to deliver full-time, but its been a major disappointment. So, now it’s back to the drawing board. 😔
P.S. Oh, there’s been times where there’s been $80-$100+ Fanatics gigs that I knew I could and was happy to fulfill, because the route wouldn’t of been taxing on my SUV. And, the app was preventing my offer from even being submitted. 🤨 Smh.Show lessMiss Tiff Gold
Not really worth your time.
Okay, so I saw the bad reviews and I saw the one good review and figured I’d give it a whirl in between caring for my grandfather. Let me say this, the “gigs” are few and far in between, and the pay is low. They wanted me or someone to deliver a chair that would require a pickup truck an hour and 45 minutes one way for $43. Lol. The one good review that said it was worth it was from Cali and they apparently get reimbursed for mileage, while my CT state does not. Okay, so they say they have 15 minutes to respond to your gig “offer” well, that’s a flat out lie. I literally sat in the parking lot of the store of pickup for 30 minutes, watched the offer price go up and they declined me to give the gig to someone else because I didn’t have a “trusted driver” badge (mind you they don’t tell you this when you sign up) even though I delivered prescription meds earlier in the day. So they had me wait 30 minutes AT THE LOCATION, made the customer wait for their medicine, to decline me after their chosen allotted time of 15 minutes. Then they want to tell you “wait the 15 minutes so you don’t waste you gas and time going to a location,” but they literally will give the gig to someone else if they’re closer to it. So his happened to me once— I lived five minutes down the road and they declined my gig offer seven times, but the second I pulled into the parking lot, they approved the gig for me. It’s really a joke.Show lessAshashash31
VERY ROUGH START & FIX CUSTOMER SERVICE ASAP
I literally just signed up to this app last night and as of right now I am not able to sign back into my own drivers account today. All day it’s been working fine I just didn’t book anything because I need to fix some things in my car before I get started. When I tried to sign in while doing my errands I noticed that I cannot sign in to this account even though I just signed up literally yesterday and I was on the app earlier today. so I tried to follow the reset link and now it’s saying my email is not on file even though I just signed up yesterday and then I try to go to the FAQ site not helpful either especially the robot customer service I tried three times to put in a request so I can at least talk to a customer service representative (like an actual human being) through email, but it never goes through like at all, It goes back to the chat room but blank and also when I try to see the requests that I sent (literally attempted three times) it says no request was made on that said FAQ website so now I’m very frustrated. Also how am I able to sign in my FAQ account but not my drivers account 🤔 MAKE IT MAKE SINCE!!!! Someone please help me or else I’m deleting this app and I’m never coming back like EVER! *sigh* I really wanted this to work without any issues. Btw for the peeps reading this I was gonna start working I. This app today, but as you can see… 😒Show lessMAAT!!!!!
Good app
This app has his pros and cons. There are a lot of gigs available but after 5pm there is barely any. When you apply for a gig they get back to you fast to see if you are approved or not. If there is any parking or tolls required for the gig you just submit them a receipt and they will pay you for that too, so it’s not like you’re losing any money. I feel like almost every gig is worth it, it just depends where you live. Overall I have had no problems with any gigs or getting my money which is why I really like it and recommend this app over others. The good thing is that you don’t get paid the hour you get paid by the gig, the farther the gig is the more they pay. Just another side note you get paid weekly, so all the gigs you do in the week add up and they send you the money every week.Show lessIm here for reviews
This App Is A Great Gig!
I’ve heard nothing but negative comments about this app gig so I had to take a swing.
Here it is….
I’ve been doing roadie almost a year now and so far this gig has been great to me and my family. I wake up everyday about 4:30am-5:00am Monday-Saturday FULL TIME and start submitting as many offers as I can (Usually Home Depot) when accepted you may get multiple orders at once which is awesome if you’re trying to make a quick $100 before 11:00am-12:00pm. I usually make $120-$200 a day depending on volume, and since I’m in California every two weeks you WILL get reimbursed for your mileage on top of what you’re already making!! In my case that’s a win win because like I mentioned before I do this job FULL TIME so that’s another $700 (or so) on top of the $600-$700 (or so) that week!! It pays of if you stay consistent and not worry about how much they’re paying on the order. So those “Negative” comments just sounds like pure laziness and don’t wanna work. People will try to discourage you from trying new things but sometimes you just gotta take that chance and see for yourself also if it helps I drive a 2019 Honda Civic Hatchback so you don’t need a crazy big truck or van to do it just pay attention to the instructions of what you’re picking up and it’ll be a breeze. HOPE THIS HELPS!!! GOOD LUCK!!!Show lessBetter than mint..
Payout is horrible
Pay is good app works great it’s legit perfect and then there’s actually trying to receive payment ! There’s a processing time,and a payout time ,and then a wait to receive payment 😂it’s legit almost impossible for you to even get your money I started driving Saturday it is weds and I have no payment yet … it legit defeats the purpose of working for them drivers are using gas to do these gigs if u use the gas in your tank to do these gigs that u can’t even be paid for until a week goes by u literally may had just messed up your ability to even get to you full time job or anything eles in life it screws you.! I’m trying to figure out why wuld they even create a app that can’t pay there drivers within a reasonable time frame every single other app to deliver with u are paid as soon as the gig is done waiting an entire week for payment when this job takes money to earn it is a insane concept !Show lesskanggggggggggggggg
Needs serious improvement!!
This could be a great app with tons of opportunity to make money, but they’ve designed it to waste drivers time. I have submitted on multiple deliveries today. I’ve been waiting over 45 minutes to be assigned a single one. Missed out on a run on a different app because I was trying to coordinate the runs, but this one wouldn’t assign the first run to make it worth taking the other. There is zero reason the app should take longer to assign a trip than the time it takes to drive to the pickup. If you don’t start your trip they threaten you with a 1 star rating, but they take their sweet time assigning runs making them take WAY longer than necessary to be completed. Don’t tell me you need it immediately or whatever if you aren’t going to assign it to me immediately when I am literally sitting in the store’s parking lot. Either they are delaying assigning runs to provide favoritism to certain drivers or they have no idea what they’re doing running this app. Almost an hour, multiple trips claimed and not one assigned yet. Every minute waiting is that much time of me not making money cause I’m not driving away from my pickups just so I have to drive back to them in a few minutes. Fix your app people. You’re wasting drivers’ time.
Also, on multi-stop trips it should seriously pay at least $10/stop. There are some that are a total joke for the pay. I did the math on one and it worked out to $5/hour for the driver. Pathetic!Show lesstostito98
It started out fine.
…now it’s just trash. I’m an expert and a professional driver and have been for over 30 years. Some poor elderly or handicapped person is in needs of medication and I put in an offer and they won’t let me have the delivery. They told me last time because I had to become a trusted driver for them first. I’m like how am I not trusted. I’ve delivered meds before, in fact that’s all I’ve ever delivered. And their response was I have to take so many runs within a 5 day period or some dumb thing. I’m not retired. I work full time and it isn’t like Roadie is popping off all busy when I’m not at my regular job.
To make matters worse - it’s intellectually dishonest to keep that patient waiting for no reason. I’ve not ever messed up on the runs I have taken and I been with the company a purple of years now. But I’m sitting here in pins and needles ready to run out the door when I get approved but I won’t get approved and I’m going to delete the app and my account if that’s the case.
Overly paranoid or insurance purpose or idk but I even went to school to be a medical assistant and graduated with a 4 point.
It’s not right for the patients, it’s not right for the drivers…like what are you even doing?Show lessCrankymantis
