Some days are better than others
This app is good on some days. I’m not fond of how they group some of the gigs together and they’re so far apart I mean almost 30 minutes which is really beyond me, I get trying to save money but dang.I have also traveled to some locations only to be told that it’s out of stock, help button would make you wait 30 minutes to cancel on your own and you can’t leave to do another since it needs your location .Then when you try to get a representative there’s a bunch of people in queue so you end up waiting very long. They have technical difficulties to where if you are on a gig and it disappears you don’t get paid, it happened to me last week I still had the customer item and the app was not functioning and I had no address for the customer so I had to return it to the store roadie did not pay me because they claimed they did not have any record of it. So how did I have the customer item? I have not been paid on five gigs due to incorrect addresses cancellations and not being in stock.I have had it escalated and still have not heard anything back from Roadie whatsoever. Lastly, the multiple alerts on gigs that you are not accepted on, it could be 20 deliveries it will alert you 20 times that you have not been accepted, can that be taken away to where there’s only one alert.
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SLOWdie
This app is hit or miss. I don't have a bad delivery rating, yet never seem to get decent gigs. My last 3 Wal-mart gigs got cancelled b/c the orders weren’t ready. We receive $4 for a x’cled gig after we have had to wait 15 mins to find out if we are accepted for the gig…then add the travel time to the location. Once at the location, one generally has to wait 15 mins to cancel if, say, Walmart’s staff doesn’t x’cle or takes their time filling an order because theres never a sense of urgency…they get paid by the hour…I have spent close to 3 hours/gas money to make a total of $12 off my last 3 gigs…all different Walmarts…I take any gig and still no love. When gigs do come through and are completed…it takes as much as two days for the money to process and if I need to cash out theres a fee of $1.99…minimum of $10 to use and taxed as much as 20%. Also when Roadies app falls short or customer service doesnt understand whats not in their manual…its ALWAYS the drivers fault…Roadie is just OK if one isn't counting on making any money or has nothing better to do than chase ones tail. Yes, I’m at a WM writing this as my 3rd WM gig fell through…
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Time for a review.
The amount of “Your offer was not selected “ I get and can be sitting in the parking lot. Is my blowing to me, and the base pay is somewhat better than other apps.
Now it may not just be the app, but Central Valley has more drivers than orders being put out. Which doesn’t make since why people are still being let in.
I started to use this app for my gas fund, because I only make about $30 maybe if I’m lucky $50. Then do DoorDash at night for 3 hours and make $100 which is beyond crazy when base pays are $3. I will say this, roadie is not great for small compact vehicles in the Bakersfield, Ca. I don’t have a truck to get the big cash orders. It’s becoming a waste of gas for me more than lucrative.
This review is after getting to the location and having the order cancelled. An only getting $4 twice which is not even worth the time I waited. There should be a system that helps drivers that have orders canceled to get priority on another order to make up for there loss. It was fun while it lasted Roadie, but I do believe you have time to improve for others that come behind me. I’m glad I have my Class A and just waiting for my training to start soon.
Now it may not just be the app, but Central Valley has more drivers than orders being put out. Which doesn’t make since why people are still being let in.
I started to use this app for my gas fund, because I only make about $30 maybe if I’m lucky $50. Then do DoorDash at night for 3 hours and make $100 which is beyond crazy when base pays are $3. I will say this, roadie is not great for small compact vehicles in the Bakersfield, Ca. I don’t have a truck to get the big cash orders. It’s becoming a waste of gas for me more than lucrative.
This review is after getting to the location and having the order cancelled. An only getting $4 twice which is not even worth the time I waited. There should be a system that helps drivers that have orders canceled to get priority on another order to make up for there loss. It was fun while it lasted Roadie, but I do believe you have time to improve for others that come behind me. I’m glad I have my Class A and just waiting for my training to start soon.
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Cant give full 5 star because a couple issues but GREAT APP!!
By far the best gig app of them all hands down doesnt even come close! I cant give them a full 5 stars because there are a few issues that im about to mention, but the app in general is the best if you are trying to make some extra cash fast and easy!
App infrastructure is top tier, servers are rarely down, incentives and honors feel like they mean something, payouts are fast and direct deposit is optional. Pretty much everything you want in an app is here and i couldnt be happier. Where the app falls flat is the consistency depending on the zone. Depending on where you are. You are mostly gonna be living off of walmart and home depot orders, and the closer you get towards the city and airports will be higher paying luggage pickups. Everything is straight forward from start to finish which is a big plus, so you know beforehand what your getting into on each order, and the tips are prettymuch garunteed every time so theres that sense of security as well. All in all I definitely recommend the app to anyone looking to make some
Extra money, and i myself currently use it side by side with my other primary app to supplement my income
App infrastructure is top tier, servers are rarely down, incentives and honors feel like they mean something, payouts are fast and direct deposit is optional. Pretty much everything you want in an app is here and i couldnt be happier. Where the app falls flat is the consistency depending on the zone. Depending on where you are. You are mostly gonna be living off of walmart and home depot orders, and the closer you get towards the city and airports will be higher paying luggage pickups. Everything is straight forward from start to finish which is a big plus, so you know beforehand what your getting into on each order, and the tips are prettymuch garunteed every time so theres that sense of security as well. All in all I definitely recommend the app to anyone looking to make some
Extra money, and i myself currently use it side by side with my other primary app to supplement my income
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Worst driver app out there
Not first come first serve so drivers will lose most of their offers to other drivers. Drivers have to sit around waiting for 15 minutes to see if they get accepted. Do not waste your gas and time trying to head toward the pickup hoping you will be accepted. A lot the offers drivers do get “accepted” for, get picked up before they get to the pick up location and then have to cancel. And hopefully you don’t get a grill from Home Depot that has been assembled if you have an suv because it likely will not fit after assembly. They do not update the dimensions in the app after assembly, and drivers do not get to see what the item is when they offer on gigs, only only an interpretation by the customer as to what size they believe it to be such as “small” “large” etc. Drivers can offer on multiple gigs, but cannot do more than one at a time, even if they line up perfectly I.E. one drops off where the next one picks up. Every now and then something works out, but Roadie is definitely not near as reliable as other apps.
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Just drive for literally any other delivery service this one is awful!!
Roadie used to be worth it for drivers however it frankly is no longer worth it. This is by far the worst experience I've ever had with a delivery up. They have lost contracts with every single store that was actually a money maker for drivers. once Walmart no longer worked with them it was no longer worth it to drive for them. They are now a glorified medication service who every update makes it harder for their drivers to do deliveries at all. Most recently they took away the ability to leave the package on the doorstep which is some thing that 99% of customers want. I do not understand why they would’ve done this because now every customer puts in their delivery instructions as please leave at door do not knock. This is information that they can see so I don’t know why it has not been rectified. Anytime anyone claims there is any sort of issue no matter how real they lock the drivers account it doesn't matter what the explanation is they just immediately lock it And force you to jump through a bunch of hoops to get it back when nine out of 10 times someone was trying to scam for a free package or extra medication like I said in the title just work for any other delivery service this one is garbage
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Trust & safety team
So I’ve been locked out of my account for over two weeks without any from of contact no warning or anything all due to a return that couldn’t be delivered and had to be returned but due to the place being closed I couldn’t complete the delivery until the following day. When I tell you my account was locked without a roadie support representative given me the acknowledgment or instructions on how and where I needed to take the item back the following day now my only source of income have been taken away from me for an item that has now been returned to the sender. Mind you this has never happened to me before and I need someone to help me get my account back because this is absolutely ridiculous that I haven’t been able to get any information for over two weeks you can’t just do people like this that actually work for you especially without any warning and for things that we’re definitely out of our control y’all need to give me an update on my account and y’all need to update the support system for situations like this because this is unbelievable and I can’t believe y’all got me going thru all this.
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Driver
Roadie is an out of control platform, you work hard you drive your own car put lot of miles on it spend lot of gas money so by the time you realize you spending than you making it’s already to late , driver support number never gets answered drivers support via the app good luck on getting you problem resolved in which waiting in line for long time on purpose to make you give up their app has no time specifications of the gig posted you contact them they tell you just finish the gig and after delivery we will compensate you for the oversized package with a false promise this platform it’s a total risk and a total abuse of drivers what a shame I’m very roadie is the only one making the money with an absolute abuse of drivers, lot of other platforms pay 1$ a mile only roadie pay 40 cents a mile and they don’t even care about the actual situation as inflation we are in and much more abuse and false promise .
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Has potential but the Customer Service is awful
I’ve had a couple orders with roadie and it’s been good but then I accepted a gig that either a previous driver or someone else had taken and failed to deliver. I reported the issue to roadie support with them thanking me for letting them know then I unassigning the order.
The next morning I receive multiple calls from roadie that were flagged as “telemarketer” and they left voicemails threatening me and accusing me of theft, saying the store has evidence of some stealing that order(keep in mind this order was massive and would need to be strapped down on a pickup, so cameras should be able to see exactly where it is) so this evidence should be fun to see. Very aggressive and VERY reckless of a company to run around accusing their drivers of theft when apparently they have access to the evidence proving otherwise?
So if you ever go to pickup an order and they claim that it’s been picked up already then assume you’re going to take the blame for it.
The next morning I receive multiple calls from roadie that were flagged as “telemarketer” and they left voicemails threatening me and accusing me of theft, saying the store has evidence of some stealing that order(keep in mind this order was massive and would need to be strapped down on a pickup, so cameras should be able to see exactly where it is) so this evidence should be fun to see. Very aggressive and VERY reckless of a company to run around accusing their drivers of theft when apparently they have access to the evidence proving otherwise?
So if you ever go to pickup an order and they claim that it’s been picked up already then assume you’re going to take the blame for it.
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Adding salt to the wound.
The app is overall pretty good. I’m not in a too busy of an area so there’s not many orders on a daily basis. Kind of like just randomly check the app to see if there’s an order or not. When they do notify you (or well me in this case) majority of posted orders they aren’t remotely close to you (def not worth the gas money). Anyways, the real issue i have here is getting multiple notifications, I’m saying maybe 4+ and they’re back to back. Oh, each one of those notifications are telling me i wasn’t selected to make the delivery. Cool, thanks for letting me know. Once is cool but dang, you don’t need to rub it in. Also, i don’t like the new update where you have to login everyday 😒. Anyways, it’s a good overall app.
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