Edulog Parent Portal Lite User Reviews

Edulog Parent Portal Lite
Edulog Parent Portal Lite
Education Logistics, Inc.

Top reviews

Very Good App

we installed this to track our child's bus and it Has been working very good with the GPS updates and tracking the school bus within the radius' we setup in the app.. The only issue I've seen thus far is we do not get the notifications, so this portion is still a work in progress... I give it a five star because of the fact that the GPS reliability is great and I can see the movements of the bus from our home to the school and vice a versa...
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Not reliable

When it works, it’s a great app. However, three times this week I either got long delays in updating the bus location or no update all. On Monday morning this week, the bus update still showed it’s last Friday location time stamp. Today, there is a message in the app saying it is experiencing technical difficulties and to have my kids at the bus stop at scheduled time. So, I guess it’s back to the more reliable street cam for us.
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Response from developer

We appreciate your feedback. Please contact us at support@Edulog.com and we will be happy to work through any specific issues that you are having.

Needs sound added.

Needs sound to go along with the notifications. When kids are getting dressed in the mornings it’s hard to watch your phone and app. It needs to make sound.

So much better, almost perfect

They’ve must have made a lot of updates to the technology on the buses because my child’s bus is now correctly tracked to the second almost everyday. Makes getting home to meet the unpredictable afternoon bus foolproof.

Just okay

This app used to work great, but lately it has only been showing me where the bus is at 5am (when it is parked) which is really no help. It no longer alerts of the current location of the bus, or when it enters my set radius. This app would be very useful otherwise.

Service

Both my children..one in elementary and one in middle haven’t been to school on time but maybe 10 times since school has started this year. Bus 39 has been a train wreck since school started and nothing is being done about it. DD2 needs to get it together ASAP. I’m so sick of it!!!

I wanted to like it...!

I really wanted to like this app! I love the idea behind this app, but it needs some serious work! I can’t see the bus approaching where I live and how my house is set up, so this was perfect for us to know when the bus would be arriving. Problem is, the bus is usually stuck somewhere and it doesn’t update for a few days. It’ll work for a day or two, then it’s stuck again. Developers really need to work on this app more before releasing it.

Update; noticed it really glitches with weather. Complete waste of space on my phone. Still no fixes, and I’ve had this since the beginning of the school year; it’s now nearing the end of October. Complete waste. Don’t bother downloading.
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Response from developer

We appreciate your feedback. Please contact us at support@Edulog.com and we will be happy to work through any specific issues that you are having.

Arriva times are not live

My kids school switched to this app for some reason. The response time is ridiculous, it’s not live, it refreshes and is VERY delayed. I get notifications that the bus arrives in my set radius 3-4 hours later!! Are you kidding me?? The school used Here Comes The Bus preciously and it was spot on EXACT and notifications were real-time. Now why can’t this app be like that one? You kidding me? It’s 2019 and we all have gps on our phones. What’s the issue?? If I had to pay for the full app, will it be more accurate? No way I’m wasting money to try that. Why is that even an option? Seriously?
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Response from developer

We appreciate your feedback. Please contact us at support@Edulog.com and we will be happy to work through any specific issues that you are having.

Spotty at best

I see a lot of what other reviewers say, and I have one bus that’s pretty reliable, and one that has worked for about two days of school. Seems like this should be quick fix.
Biggest problem is that there is no in-app reporting/support, so physically calling the transportation department is the ONLY way to notify Anyone that the app isn’t functioning.
It should just be better.
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Response from developer

We appreciate your feedback. Please contact us at support@Edulog.com and we will be happy to work through any specific issues that you are having.

The good and the bad

One day last week the Edulog app never showed my child’s bus leaving school. After she was dropped off, the app still showed the bus at school.

Please add a feature in settings to allow for a mileage radius in settings. When the bus passes our street, which is almost a mile from our house, we receive an alert, but the bus goes down other streets and comes back to ours. That is a good 15 minutes later.

Just to update my review, it’s been over a week and my child’s bus has been out of commission due to a bad transmission. Has the app updated the bus number? No!!! Wish I could give this ZERO stars now.
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