App Barely Functions
Per the instruction manual, the app is supposed to have a blue circle with a “+” sign in the bottom right corner. This button enables you to add devices, timers, rooms, and scenes. For months, this arrow is not there. Despite me trying every possible method to resolve the issue, nothing had worked. (I’ve tried — logging out and back in, cancelling the app, hitting every button within app available, scrolling past the visible area, hitting the white space where the button *should* be, turning my phone on/off; making sure app is updated to current version; reading the instruction manual; etc.) Further, the existing timers cannot be edited. When I enter the edit screen, make changes, press “done” and return to the main page, none of the edits are there. I’ve also tried every possible way to fix this issue, but it has persisted for months. To make matters worse, the feedback section of the app does not work. After trying to make a report regarding the above-stated issues, and hitting “send”, an error message stating that my report cannot be sent because my email has not been set up yet appears. It has, and my profile reflects that it has as well.
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Version 1.1.0 reset everything and can’t reconfigure
Version 1.1.0 updated last night and wiped out my configuration. Now it won’t allow me to start configuration over. This is a very frustrating experience.
The prior version worked perfectly.
The prior version worked perfectly.
Won’t recognize it’s own WiFi
I can’t pair a bridge because it doesn’t recognize when I’ve switched to the bridge’s built-in WiFi. I seem to be 100% dead in the water. I got these blinds because they are supposed to be HomeKit compatible but without the bridge I’m stuck with a plain old remote. Terrible first impression.
NO PASSWORD RESET OPTION!
Where’s the ability to reset a password? No response from company.
Password reset impossible
Unable to reset password after app automatically logged out. E-mail reset never received.
Missing HomeKit support
The app is fine, it would be nice if the blinds could be re-ordered. Ultimately not being able to integrate with HomeKit is a big loss. It has Siri Shortcuts but it’s not the same.
Does not work
very flaky and unreliable. No help or reference. Does not work iphone
Very well developed, missing any help feature
This app is surprisingly very well developed and very slick. If you try to swipe right or left somewhere, you’ll probably find a feature. That said, I can’t find any help or how to area, and getting in touch with them is flat out impossible. Even though it is intuitive, I’m past the point of messing with my blinds trying to figure out how to set something. There’s also no reference list of commands to integrate with your smart device, so trying to control it with your voice can be difficult. If they implement a reference area, I’d happily update my review to 5 stars because it is a very well done and thorough app.
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