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App FREEZES, Becomes Unusable
How annoying. I just downloaded and installed this app. The first time I tried to request a ride the service froze and made it impossible for me to proceed or to go back. This is very frustrating. I don’t see how I can use this app. I must, I suppose, simply call the operator to reserve my rides. Kind of defeats the purpose of the app, doesn’t it?Show lessmrChuck
Too slow
This app provides the convenience of booking rides fairly easily but it runs so slow. And make sure you use email of the person you’re booking rides for because there’s no way to change it later. I made an account with my email for my son and try calling several times to change my son’s profile to his email now that he’s older so I could create a profile for me under my email and they can’t change it in their system.
Also don’t like that it takes so long to delete the messages in the app inbox. You can only select one at a time and then have to wait for it to process before it deletes.Show lessPhoenix_44
Appointment time does not changed
I tried to make an appointment through the app, but the appointment time did not change, so I have to make a call every time.
However, I satisfied with the check the my reservation and the will call functionAgneshyun
Having issues on iphonex
The app keeps rebooting on its own, I get as far as trying to adjust the time for the appointment and the time doesn’t adjust, and by the 2nd or 3rd time of trying to confirm the time the app just closes itself and then I have to sign back in and do that process again just for the app to close up on its own again. Basically, I can’t get past the time set up part - sigh- Can you please fix this issue? Thanks!Show lessChinitaLidia
Absolute junk
Tried to register 10 different times over three different days. Errors every time. Called customer support. Sat on hold for 30 minutes. Disconnected called again on hold for 30 minutes. Sent to voicemail. Still not working.Mr M Dole
Not letting me sign up
Why create an app that that have sign up issues? I couldn’t even get the notification to my driver. And I have no information of the driver and constantly have to call the main number for the driver info. And they don’t send/text me the info🐼joypanbear
Rarely works
I made one ride reservation and have been unable to make others since. App won’t let me go past the first few data entries (no arrow, button or command to proceed). I end up calling my reservation in, and person on phone agrees that app doesn’t work.celestedm
Not able to make account
Unable to make an account with this app.
Blue Sheild say this is even easier. Ha ha!
I’ll wait on the phone for 30+ min. To get a live person so I don’t fall down the rabbit of of trying the same thing over and over only to get no results!
BAD APPSadder than you r
0 stars
if i could give 0 stars, i would. they keep denying my rides & when i talk to an agent, they tell me that when they call to confirm my appointment, the facility cannot confirm i have an appointment. ISN’T THIS A HIPPA VIOLATION??? they won’t approve my ride to the facility, but they approve my ride from the facility home?? MAKE IT MAKE SENSE.Show lessBelle Angel 222
Frustration
it says ride unable to be processed, but then i receive a text message with my ride information. OR says processed, then has ride marked red, (which means ride was obviously unable to be processed) i’ve been late to appointments or never making it to appointments because of this.
